Working For Us
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Working For Us

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Working For Us

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Working For Us

Make a difference EVERY day

Do you have the passion to join Provide?

Whether you are a community nurse visiting patients at home, a physiotherapist helping a patient, a volunteer supporting our ward staff or an administrator keeping the paperwork in line, you'll be part of an amazing team that makes a huge difference to people's lives each and every single day.

We are always looking for the very best people to join our team, people who share our values and passion for providing outstanding patient care. We offer a wide range of staff benefits, exciting development opportunities and as a social enterprise, our members have a genuine say in our future business plans.

Current vacancies on NHS Jobs

Find details of our current vacancies advertised on the NHS job site, including job descriptions and application forms.

NHS Jobs

Join Workforce Solutions

We have a range of job opportunities available across frontline patient care to support roles.

We offer:

  • Competitive rates of pay
  • Flexible working hours on an as and when basis
  • Paid annual leave (on an accrual basis)
  • Pension scheme available
  • Employee assistance scheme
  • First choice of available shifts
  • Supportive induction
  • Developmental opportunities
  • Access to staff benefits including discounts on retail and leisure facilities
  • Access to health and wellbeing initiatives

Want to find out more?

0300 303 2692

Provide is a Mindful employer

We are committed to the mental health of our employees and have signed the Charter for Employers Who Are Positive About Mental health. To find out more visit the Mindful Employer website...

Valuing staff

Provide is committed to helping staff achieve a balance between home and work life, and supporting their well-being. We value diversity, employing staff from a range of backgrounds and are committed to the mental health of our employees and to employing staff with disabilities.

We are positive about disabled people

Provide is committed to employing disabled people and has been awarded the Positive About Disabled People Two Tick symbol. The accreditation is awarded to employers who demonstrate to the Department for Work and Pensions that they are committed to the employment of disabled people. Find out more..

Armed Forces Covenant

  • Offer guaranteed interviews to veterans, young and old, if they meet the essential selection criteria laid out in a person specification.
  • Recognise military skills and qualifications when interviewing for new positions.
  • Support the employment, where appropriate, of wounded, injured or sick veterans, perhaps by working with the Career Transition Partnership (CTP Assist) or through a guaranteed interview scheme.

If you are an armed forces veteran and you wish to apply for a vacancy with us, please contact us on to ensure that we meet our commitments above.

Staff benefits

  • Incremental pay scales with competitive pay rates
  • Generous annual leave entitlements, on a par with the NHS
  • Lease car scheme
  • Flexible working arrangements
  • Access to a Credit Union
  • Competitive pension scheme, either through a group personal pension or NHS Pension Scheme
  • Flexible retirement options
  • Healthy living initiatives
  • A range of staff discounts on shopping and leisure facilities - both local and national


Some of the more common questions we get asked are listed below, if you can't find what you are looking for please get in touch.  We will be happy to help.

Am I still able to apply if I have a criminal record?

It depends on the nature of the offence, and the sort of work you want to do in the NHS - for example, for roles with direct patient contact you will usually legally be required to declare all criminal offences.

Any requirements like these will be stated in the job advertisement.

What does being a registered healthcare professional mean?

Many healthcare professionals are regulated on a statutory basis. This means that to work as one of these professionals, you are legally required to be registered with the relevant regulatory body.

Many other professions have voluntary registration which means that it isn't a legal requirement to be registered, but it is usually in the interests of the individual to do so.

Do vacancies always go to internal applicants?

No. It depends on the candidate that best meets the criteria in the person specification and can demonstrate this through the application and selection process.

How much can I earn working for Provide?

It depends on the type and level of job you are working in. Senior managers have their own pay systems, whereas all other staff are paid under the Agenda for Change pay system.


We are very keen to recruit and train local people to spend time with our patients. Even if you have just half an hour a week there could be a role for you.

Volunteering is a fantastic opportunity to get involved and make a real difference to your local community. It will help you develop new skills or build on existing expertise and knowledge.

Who can volunteer?

Anyone aged 16 years or older can volunteer. It doesn’t matter what skills or experience you have or how much time you have to give. Or if you are looking for work experience to support a university application or as part of your college or university course, we will always try to place you appropriately.

For more information or just an informal chat, contact our Volunteer Coordinator.

Lorraine Pendleton

Tel: 01206 587347

Apply here

Interested? Complete the Volunteering Application Form here.


Volunteering opportunities

We have both hospital and community volunteer placements. These are some of our current volunteer opportunities but we are always looking for new ideas, so do get in touch.

Art, crafts and music sessions

We are looking to recruit volunteers to deliver craft, art and music sessions to patients on the wards. It’s a great way patients can participate and be creative and has been shown to really help in recovery from illness.

Our aim is to have a creative group on each of our rehabilitation wards. We will provide resources and training, as well as giving volunteers the chance to share innovative ideas.

Art and craft projects include painting, knitting and bead work and we plan a “Desert Island Disc” project using music to bring back memories and enjoy singalongs. Time wise, the art and craft groups take around two hours to run, allowing for set-up time and clearing up.

“We welcome community choirs to come along and share their voices on the ward and local musicians who are interested in entertaining our patients,” explains Volunteer Co-Ordinator Lorraine Pendleton.

Dementia buddy

Have you got what it takes to buddy a patient with dementia?

St Peters, Halstead and Braintree Hospitals are looking for volunteers to support patients with dementia to have the best possible experience on the ward. If you have two hours per week to spare and can commit for a minimum of six months, we are offering a unique opportunity of training and working in this area.

Dementia Buddies have a specialised training programme to develop their skills and understanding. This involves both classroom and practice-based learning on dementia awareness and communication. It also explains some of the special needs of patients with dementia.

Lorraine Pendleton, Volunteer Co-Ordinator, who works closely with all volunteers to support them in the workplace, says: “This programme is a great benefit to both volunteers and patients. It provides volunteers with greater confidence when working on the wards and helps expand their knowledge and experience. The course is an excellent opportunity to learn about the latest research in helping sufferers and provides the volunteer with certificate of attendance and expenses.”

Managing Health Support Volunteer

We are looking for volunteers who may have had experience of long term conditions, either personal experience of a condition or perhaps as a carer. The Managing Health programme covers people with diabetes, COPD, anxiety and other long term conditions. It is designed to help people discover positive strategies to manage their condition and make the most of their lives.

We need volunteers who are genuinely interested in working with the Managing Health Team and who would have empathy and understanding for the groups. As a volunteer you will be fully trained to support the facilitator and will be interacting with service users.

What is required?

  • The role is for someone with empathy who can relate to a group of people with long-term health conditions. The volunteer will be required to attend a 6-week course where patients enrol in order to learn how to manage their conditions better on a daily basis.
  • The course is run by one trained tutor and the volunteer would be required to attend for the 6 week period for 3.5 – 4 hours per week. They would help to set up the room, meet and greet patients and assist the tutors by scribing and working with any of the group who may not be able to read or write. They will help with making tea/coffee and help clear away at the end of the sessions.
  • The volunteer will receive mileage expenses.

More information about the Managing Health Support Volunteer role can be found here.

Hand massage

Sometimes, when people get older, the only times they have physical contact is for personal care and medical treatments. A lovely traditional way of communicating care is to have a simple and gentle hand massage.

If you are interested in training to provide gentle hand massage, we are interested in hearing from you. In this particular role, we do ask volunteers to commit to a minimum of six months.

  • Full training provided
  • The training will include certificate of attendance
  • Out-of-pocket expenses paid
  • Highly valued service

Lunchtime buddies

Older people sometimes take a long time to eat their lunch or need gentle encouragement to improve their appetite. Sometimes, they need feeding. With appropriate training, could you help us? We are looking for lunch buddies who will work under the supervision and guidance of nursing staff, to assist at lunchtimes.

We are looking for caring people.

  • Regular volunteering opportunity
  • Full training and support provided
  • Working closely with nursing team
  • Hands-on experience of working in the health sector

Patient support volunteer

This vital role provides information to patients and their families about the ward and helps patients complete various forms, including menu cards and customer satisfaction questionnaires.

When an elderly person comes onto the ward it can be a very disorientating place and the Patient Support Volunteer is vital in helping a patient become familiar with the ward. This role also plays a big part identifying community services to support the patient on discharge.

Patricia Rust, from Provide's Customer Services Support, says: “The role of Patient Support Volunteer is also really useful in assisting patients who need help to complete their Community Ward Discharge Survey. It provides the patient with an independent person to discuss their inpatient experience.”

We are looking for people who are well organised and good communicators who can commit to up to 3 hours per week.

Reminiscing group

Remember the good old days?

Then our reminiscing group needs you! Do you enjoy looking through old photos and interesting relics from the past? Are you a good listener? We are looking to start reminiscing sessions for both small groups and on a one-to-one basis, in our hospitals in Braintree, Maldon and Halstead.

Juliet Hunt, Matron at St Peter’s Hospital, explains: “Without doubt, there is so much value in these groups. The stimulation, communication and fun when recalling treasured moments, provides a really therapeutic environment for our patients and helps with the rehabilitation process.”

We are looking for volunteers with good communication skills, who have the ability to empathise with older people to encourage participation. The role requires a minimum of an hour a week and volunteers will receive induction and training.

What our volunteers say

“I hadn’t worked for a while and wanted to try something different. Volunteering as a Patient Support Buddy has helped me build-up confidence in the workplace and feel like I am really helping people.”

What our volunteers say

“I wanted to volunteer but did not have much spare time, as I work. However, I come in for a couple of hours on a Sunday afternoon and run a reminiscing session. I received training and support before I started and have been so surprised how much I get out of the experience. I would really recommend volunteering.”


Apprenticeships are available throughout all Provide’s departments, including health and social care, customer service, team leading, business admin and HR.

Apprenticeship contracts are for 18months and are undertaken in the workplace with a day release at college. They are supported by the Talent for Care Coordinator, their line manager and their training provider throughout their framework. Anyone above 16+ can apply for an apprenticeship contract.

In 2015/16 Provide have 25 members of staff enrolled on apprenticeship or foundation degree programmes, to help improve skills and maintain high levels of service.

Any posts that are recruiting to an Apprenticeship contract will be advertised on the Gov website.

Rachel Scott

Talent For Care Coordinator

Tel: 0300 303 9950

Case Study - Laura Gadsby

Job title: Customer Services Apprentice   

"I began my job search in September 2015 as I was previously working in an after school club and Sainsbury’s café. I felt like I needed a change and wanted to gain an apprenticeship.

I came across the government apprentice website where I applied for the call handler position and customer services apprenticeship. In February I heard that I had got an interview in March, I was so pleased that I had this much notice to prepare myself and research the company and plan what to wear etc.

I turned up on the Tuesday for my interview, I found it professional but I didn’t feel uncomfortable or intimidated, I felt like as the questions went on I could relate some answers to my work based experiences and I felt like it became a little relaxed and more of a chat nearer the end which was nice. Michelle Frostick showed me around and I saw the office I would be working and could see an insight into how they work.

It was nice to meet Annie Ellis as she was in the interview as well, as she was going to be guiding me through the process later on. I went away and felt happy and I was feeling a little confident about this.

The next day I received a phone call from Heather Joslin in which she informed they would love to offer me this position; I was over the moon I just wanted to get started.  

On my first day I was very nervous but everyone was welcoming and I sat with Emma who is close in age to me and she showed me what to do, this was all completely new to me as I had never worked in an office before I was in retail for 4 and a bit years so it was a big change but one of the best things I have done.

It has been good to gain these skills and this experience and I enjoy talking to patients. I feel I have learnt a lot since I have been here and I feel more confident in myself as a person, I enjoy working for the company and I enjoy the job I do.

When I first started I felt I would never get the hang of this but now I look back and think I can do it and I don’t know why I ever thought I couldn’t. I am excited for the next step after my apprenticeship and to build on my skills even more."

Case Study - Clair Banks

Job title: Business Coordinator 

"I began my career with Provide (then Mid Essex PCT) in December 2010. I started on a 3 month temporary contract to issue smart cards.

After a year of being on a temporary contract I was made permanent. In May 2012, I began a degree with the Open University for personal development and in September 2013, I was appointed into the role of Personal Assistant to Jackie Bolton, Assistant Director, Witham, Braintree and Halstead Locality. From there I learnt valuable new skills and worked with a wide variety of people across the Organisation, from Community Nurses, to Executive Directors.  

It was in this role that I began an NVQ Level 4 in Business. In January 2016, I was appointed into the role of Business Coordinator for Witham, Braintree and Halstead Locality and in May 2016 I commenced on the New Manager Survival Programme (NMSP). I have found this training to be immensely helpful in both my professional and personal life.  

My confidence has grown, and although I am still learning how to manage people and be a good leader, the NMSP has definitely given me the tools to do this. The courses within the NMSP, such as the 7C’s of Consulting and Conflict Resolution, have not only given me the skills to be a better manager but it has also given me the relevant work experience and learning to be able to continue with my degree, which I will have finished by May 2018.  

On 9th February 2017, I am going to Prested Hall for the Learning and Development Strategy Presentation, to talk about my journey with Provide, to the Board. 

I love working for Provide and I have been given so many excellent opportunities in my career, which is supporting me in my existing role and also preparing me and giving me skills to enable me to take the next steps in my career with Provide."  

Case Study - Emma Schmid

Job title: Business Admin Apprentice   

"I started my Business Admin Apprenticeship in October 2016. Lacking in confidence and unsure of my new role, seven months on and 72% into my apprenticeship my confidence and attitude towards learning has grown completely.

I am taking advantage of all opportunities offered to me, recently attending excel intermediate training which gave me the skills and knowledge to pass my IT exam as part of my apprenticeship. I want to continue to grow within Provide and hope to become a permanent member of the team."

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