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Working For Us

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Working For Us

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Working For Us

Make a difference EVERY day

Do you have the passion to join our team?

Whether you are a community nurse visiting patients at home, a physiotherapist helping a patient, a volunteer supporting our ward staff or an administrator keeping the paperwork in line, you'll be part of an amazing team that makes a huge difference to people's lives each and every single day.

We are always looking for the very best people to join our team, people who share our values and passion for providing outstanding patient care. We offer a wide range of staff benefits, exciting development opportunities and as a social enterprise our members have a genuine say in our future business plans.

Provide is a Mindful Employer

We are committed to the mental health of our employees and have signed the Charter for Employers Who Are Positive About Mental health. To find out more visit the Mindful Employer website...
www.mindfulemployer.net

Valuing Staff

Provide is committed to helping staff achieve a balance between home and work life, and supporting their well-being. We value diversity, employing staff from a range of backgrounds and are committed to the mental health of our employees and to employing staff with disabilities.

We are Positive About Disabled People

Provide is committed to employing disabled people and has been awarded the Positive About Disabled People Two Tick symbol. The accreditation is awarded to employers who demonstrate to the Department for Work and Pensions that they are committed to the employment of disabled people. Find out more..
www.gov.uk/government/organisations/department-for-work-pensions

Armed Forces Covenant

  • Offer guaranteed interviews to veterans, young and old, if they meet the essential selection criteria laid out in a person specification.
  • Recognise military skills and qualifications when interviewing for new positions.
  • Support the employment, where appropriate, of wounded, injured or sick veterans, perhaps by working with the Career Transition Partnership (CTP Assist) or through a guaranteed interview scheme.

If you are an armed forces veteran and you wish to apply for a vacancy with us, please contact us on recruitment.provide@nhs.net to ensure that we meet our commitments above.

Staff Benefits

  • Incremental pay scales with competitive pay rates
  • Generous annual leave entitlements, on a par with the NHS
  • Lease car scheme
  • Flexible working arrangements
  • Childcare voucher scheme
  • Access to a Credit Union
  • Competitive pension scheme, either through a group personal pension or NHS Pension Scheme
  • Flexible retirement options
  • Healthy living initiatives
  • A range of staff discounts on shopping and leisure facilities - both local and national

FAQ's

Some of the more common questions we get asked are listed below, if you can't find what you are looking for please get in touch.  We will be happy to help.

Am I still able to apply if I have a criminal record?

It depends on the nature of the offence, and the sort of work you want to do in the NHS - for example, for roles with direct patient contact you will usually legally be required to declare all criminal offences.

Any requirements like these will be stated in the job advertisement.

What does being a registered healthcare professional mean?

Many healthcare professionals are regulated on a statutory basis. This means that to work as one of these professionals, you are legally required to be registered with the relevant regulatory body.

Many other professions have voluntary registration which means that it isn't a legal requirement to be registered, but it is usually in the interests of the individual to do so.

Do vacancies always go to internal applicants?

No. It depends on the candidate that best meets the criteria in the person specification and can demonstrate this through the application and selection process.

How much can I earn working for Provide?

It depends on the type and level of job you are working in. Senior managers have their own pay systems, whereas all other staff are paid under the Agenda for Change pay system.

Volunteering

We are very keen to recruit and train local people to spend time with our patients. Even if you have just half an hour a week there could be a role for you!

Volunteering is a fantastic opportunity to get involved and make a real difference to your local community. It will help you develop new skills or build on existing expertise and knowledge.

Who Can Volunteer?

Anyone 16+ can volunteer. It doesn’t matter what skills or experience you have or how much time you have to give. Or if you are looking for work experience to support a university application or as part of your college or university course, we will always try to place you appropriately.

For more information or just an informal chat, contact our Volunteer Coordinator

Lorraine Pendleton.

Tel: 01206 587347
Email: provide.volunteering@nhs.net

Volunteering Opportunities

We have both hospital and community volunteer placements. These are some of our current volunteer opportunities but we are always looking for new ideas, so do get in touch.

Art, Crafts and Music Sessions

We are looking to recruit volunteers to deliver craft, art and music sessions to patients on the wards. It’s a great way patients can participate and be creative and has been shown to really help in recovery from illness.

Our aim is to have a creative group on each of our rehabilitation wards. We will provide resources and training, as well as giving volunteers the chance to share innovative ideas.

Art and craft projects include painting, knitting and bead work and we plan a “Desert Island Disc” project using music to bring back memories and enjoy singalongs. Time wise, the art and craft groups take around two hours to run, allowing for set-up time and clearing up.

“We welcome community choirs to come along and share their voices on the ward and local musicians who are interested in entertaining our patients,” explains Volunteer Co-Ordinator Lorraine Pendleton.

Dementia Buddy

Have you got what it takes to buddy a patient with dementia?

St Peters, Halstead and Braintree Hospitals are looking for volunteers to support patients with dementia to have the best possible experience on the ward. If you have two hours per week to spare and can commit for a minimum of six months, we are offering a unique opportunity of training and working in this area.

Dementia Buddies have a specialised training programme to develop their skills and understanding. This involves both classroom and practice-based learning on dementia awareness and communication. It also explains some of the special needs of patients with dementia.

Lorraine Pendleton, Volunteer Co-Ordinator, who works closely with all volunteers to support them in the workplace, says: “This programme is a great benefit to both volunteers and patients. It provides volunteers with greater confidence when working on the wards and helps expand their knowledge and experience. The course is an excellent opportunity to learn about the latest research in helping sufferers and provides the volunteer with certificate of attendance and expenses.”

EPP Support Tutor

Could you help one of our tutors?

We are looking for volunteers who are able to assist in setting-up meeting rooms and preparing for teaching sessions. This would involve setting out chairs, putting-up flipcharts, taking registers, managing display materials and making tea for Expert Patient Programme (EPP) sessions.

The EPP is designed to help people who suffer from chronic conditions, such as diabetes, to get good information and provide support to each other.

The EPP courses run for six weeks, three times a year.

Hand Massage

Sometimes, when people get older, the only times they have physical contact is for personal care and medical treatments. A lovely traditional way of communicating care is to have a simple and gentle hand massage.

If you are interested in training to provide gentle hand massage, we are interested in hearing from you. In this particular role, we do ask volunteers to commit to a minimum of six months.

  • Full training provided
  • The training will include certificate of attendance
  • Out-of-pocket expenses paid
  • Highly valued service

Lunchtime Buddies

Older people sometimes take a long time to eat their lunch or need gentle encouragement to improve their appetite. Sometimes, they need feeding. With appropriate training, could you help us? We are looking for lunch buddies who will work under the supervision and guidance of nursing staff, to assist at lunchtimes.

We are looking for caring people.

  • Regular volunteering opportunity
  • Full training and support provided
  • Working closely with nursing team
  • Hands-on experience of working in the health sector

Patient Support Volunteer

This vital role provides information to patients and their families about the ward and helps patients complete various forms, including menu cards and customer satisfaction questionnaires.

When an elderly person comes onto the ward it can be a very disorientating place and the Patient Support Volunteer is vital in helping a patient become familiar with the ward. This role also plays a big part identifying community services to support the patient on discharge.

Patricia Rust, from Provide's Customer Services Support, says: “The role of Patient Support Volunteer is also really useful in assisting patients who need help to complete their Community Ward Discharge Survey. It provides the patient with an independent person to discuss their inpatient experience.”

We are looking for people who are well organised and good communicators who can commit to up to 3 hours per week.

Reminiscing Group

Remember the good old days?

Then our reminiscing group needs you! Do you enjoy looking through old photos and interesting relics from the past? Are you a good listener? We are looking to start reminiscing sessions for both small groups and on a one-to-one basis, in our hospitals in Braintree, Maldon and Halstead.

Juliet Hunt, Matron at St Peter’s Hospital, explains: “Without doubt, there is so much value in these groups. The stimulation, communication and fun when recalling treasured moments, provides a really therapeutic environment for our patients and helps with the rehabilitation process.”

We are looking for volunteers with good communication skills, who have the ability to empathise with older people to encourage participation. The role requires a minimum of an hour a week and volunteers will receive induction and training.

What Our Volunteers Say

“I hadn’t worked for a while and wanted to try something different. Volunteering as a Patient Support Buddy has helped me build-up confidence in the workplace and feel like I am really helping people.”

What Our Volunteers Say

“I wanted to volunteer but did not have much spare time, as I work. However, I come in for a couple of hours on a Sunday afternoon and run a reminiscing session. I received training and support before I started and have been so surprised how much I get out of the experience. I would really recommend volunteering.”

Apprenticeships

Apprenticeships are available throughout all Provide’s departments, including health and social care, customer service, team leading, business admin and HR.

Apprenticeship contracts are for 18months and are undertaken in the workplace with a day release at college. They are supported by the Talent for Care Coordinator, their line manager and their training provider throughout their framework. Anyone above 16+ can apply for an apprenticeship contract.

In 2015/16 Provide have 25 members of staff enrolled on apprenticeship or foundation degree programmes, to help improve skills and maintain high levels of service.

Any posts that are recruiting to an Apprenticeship contract will be advertised on the Gov website.

For information...

Rachel Scott

- Talent For Care Coordinator

Tel: 0300 303 9950
Email: rachel.scott8@nhs.net

Case Study - Laura Gadsby

Job title: Customer Services Apprentice   

"I began my job search in September 2015 as I was previously working in an after school club and Sainsbury’s café. I felt like I needed a change and wanted to gain an apprenticeship.

I came across the government apprentice website where I applied for the call handler position and customer services apprenticeship. In February I heard that I had got an interview in March, I was so pleased that I had this much notice to prepare myself and research the company and plan what to wear etc.

I turned up on the Tuesday for my interview, I found it professional but I didn’t feel uncomfortable or intimidated, I felt like as the questions went on I could relate some answers to my work based experiences and I felt like it became a little relaxed and more of a chat nearer the end which was nice. Michelle Frostick showed me around and I saw the office I would be working and could see an insight into how they work.

It was nice to meet Annie Ellis as she was in the interview as well, as she was going to be guiding me through the process later on. I went away and felt happy and I was feeling a little confident about this.

The next day I received a phone call from Heather Joslin in which she informed they would love to offer me this position; I was over the moon I just wanted to get started.  

On my first day I was very nervous but everyone was welcoming and I sat with Emma who is close in age to me and she showed me what to do, this was all completely new to me as I had never worked in an office before I was in retail for 4 and a bit years so it was a big change but one of the best things I have done.

It has been good to gain these skills and this experience and I enjoy talking to patients. I feel I have learnt a lot since I have been here and I feel more confident in myself as a person, I enjoy working for the company and I enjoy the job I do.

When I first started I felt I would never get the hang of this but now I look back and think I can do it and I don’t know why I ever thought I couldn’t. I am excited for the next step after my apprenticeship and to build on my skills even more."

Case Study - Clair Banks

Job title: Business Coordinator 

"I began my career with Provide (then Mid Essex PCT) in December 2010. I started on a 3 month temporary contract to issue smart cards.

After a year of being on a temporary contract I was made permanent. In May 2012, I began a degree with the Open University for personal development and in September 2013, I was appointed into the role of Personal Assistant to Jackie Bolton, Assistant Director, Witham, Braintree and Halstead Locality. From there I learnt valuable new skills and worked with a wide variety of people across the Organisation, from Community Nurses, to Executive Directors.  

It was in this role that I began an NVQ Level 4 in Business. In January 2016, I was appointed into the role of Business Coordinator for Witham, Braintree and Halstead Locality and in May 2016 I commenced on the New Manager Survival Programme (NMSP). I have found this training to be immensely helpful in both my professional and personal life.  

My confidence has grown, and although I am still learning how to manage people and be a good leader, the NMSP has definitely given me the tools to do this. The courses within the NMSP, such as the 7C’s of Consulting and Conflict Resolution, have not only given me the skills to be a better manager but it has also given me the relevant work experience and learning to be able to continue with my degree, which I will have finished by May 2018.  

On 9th February 2017, I am going to Prested Hall for the Learning and Development Strategy Presentation, to talk about my journey with Provide, to the Board. 

I love working for Provide and I have been given so many excellent opportunities in my career, which is supporting me in my existing role and also preparing me and giving me skills to enable me to take the next steps in my career with Provide."  

Case Study - Emma Schmid

Job title: Business Admin Apprentice   

"I started my Business Admin Apprenticeship in October 2016. Lacking in confidence and unsure of my new role, seven months on and 72% into my apprenticeship my confidence and attitude towards learning has grown completely.

I am taking advantage of all opportunities offered to me, recently attending excel intermediate training which gave me the skills and knowledge to pass my IT exam as part of my apprenticeship. I want to continue to grow within Provide and hope to become a permanent member of the team."

Current Vacancies

Details of our current vacancies can be found below.

Mobile Co-ordinator, Carecall Service

Mobile Co-ordinator

Job Summary: Mobile Co-ordinator required to work weekdays and also out of hours on call from home, on a rota basis, as part of 24 hour alarm monitoring/response service. This is a permanent contract and full training will be provided to the successful candidate. We are ideally seeking someone living in or near Dunmow but we would consider candidates living in Braintree or Uttlesford. You must be a car driver.

Hours: 20 hours per week plus on call. Combination of day hours Monday - Friday with on-call from home, evenings, overnight  and weekends as part of a rota, if called out will attend customers within Braintree/Uttlesford District. Please note: you must be a car driver

Salary: from £16,968 to £19,852 pro-rata

Contract: Permanent

Based at: Tekhnicon House, Braintree

For further information about the role please contact: Claire Aldridge Tel: 01376 551600 Email: claire.aldridge@nhs.net

To obtain an application form: email recruitment.provide@nhs.net

Reference Number for this job: CIC006

Closing Date: 24th November 2017

Carecall provides telecare and telehealth systems, falls prevention services and monitoring to over 4000 people, offering 24 hour support for falls, medical emergencies, fire, flood, bogus callers and gas leaks through a range of non-intrusive telecare sensors. Should a telecare sensor be activated, an alert is sent to the monitoring centre where trained advisors take the most appropriate action, whether it be contacting a family member, neighbour, doctor, responder, or the emergency services.

An opportunity has arisen for a Mobile Co-ordinator to work a mixture of days and out of hours on call within Provide, working as part of a 24 hour Carecall service.  This post involves monitoring and call answering within a busy Control Centre that responds to vulnerable and elderly people living within the Mid Essex location, installation of telecare/telehealth alarm systems within peoples’ homes and responding to a range of technical and support issues.

The on-call element of the role involves being on-call from home and carrying out response visits when required at evenings, overnight and weekends as part of a rota, to vulnerable and elderly people living within Mid Essex or the Uttlesford district. The post holder will need to be able to provide support to the customer in a range of situations including falls and alarm failure.  The post will include responding to a range of technical and support issues to people within their own homes or Sheltered Housing.  Full training will be provided.

Working largely on your own initiative, you will need to have good organisational skills and be a good team worker who communicates well with colleagues.  You must have the ability to empathise with the needs of our service users and solve problems with the minimum of supervision.  You must be a car driver and be willing to travel the whole of the Uttlesford region.  Due to the need to respond to customers within an average of 45 minutes you must live either in, or very close to, Braintree or Uttlesford district.   A mature, common sense approach is essential, as is the ability to problem solve promptly with the minimum of supervision.

The successful applicant will receive all Provide mandatory and job specific training, regular supervision and opportunities to gain knowledge and experience of working with older people in a health and social care role. This is an exciting time within the Carecall service with opportunities for integrated working with health and social care professionals and to be part of a developing service.


The successful applicant will be subject to a criminal record check. 

To apply for this job, you must have the right to work in UK. 

Please read this information and the Job_Description carefully before applying. Review the Person Specification and ensure that you can meet the Essential Criteria stated. 

Please note: Provide CIC do reserve the right to close the advert before the closing date if we receive a large number of applications. 

Our Current Vacancies

Details of all our current vacancies including job descriptions together with application forms can be on the NHS Jobs site.

NHS Jobs

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