Tissue Viability Service
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Tissue Viability Service

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Tissue Viability Service

Provides assessment and treatment for people with, or at risk of compromised tissue viability, such as Leg Ulcers and non-healing wounds.

Please see below for details of service changes following the COVID-19 Coronavirus outbreak.

Contact This Service

This service can be accessed through our Care Co-ordination Centre

Available Monday to Friday 8am to 6pm

About this service

The service continues to provide the majority of its services but will be prioritising appointments based on patient needs.

Photographs are now required with all new referrals to assist with the assessment process which may include a virtual appointment, and/or an appointment to visit our clinic.  Our clinics are only able to offer a limited number of appointments to allow time for our team to sanitise the clinic room in-between patients.

When attending the clinic patients are asked to: 

  • Please arrive no more than 15 minutes prior to your appointment time.
  • When entering the hospital building please wear a facial covering, unless exempt. You will be temperature checked and asked to sanitise your hands.
  • The waiting area should only be used by those attending with an appointment, space is limited and you are required to socially distance. 
  • Please do not attend if you are feeling unwell or have symptoms indicative of Covid-19.


Eligibility criteria

Patients registered with a GP in the NHS Mid Essex area.

All referrals regarding children must, in the first instance, be referred to the Community Children’s Nursing Team.

Exclusion Criteria

The Tissue Viability Service does not cover the following:

  • Patients showing signs of claudication
  • Critical ischemia
  • Diabetic foot ulcer (refer to the Podiatry Service)
  • Oedema without a wound
  • Routine re-dopplers
  • Skin conditions/rash (refer to the Dermatology Service unless varicose eczema)
  • Grade one or two pressure ulcers
  • Varicose veins

Service details

Our team of specialist nurses provide clinic based services and support Community Nursing staff deliver domiciliary visits to patients at home and in Community Hospitals. We also support Practice Nurses in GP Surgeries.

We can assess, diagnose, treat and monitor people with the following problems:

  • Leg or pressure ulcers
  • Complex or non-healing wounds
  • A range of therapies for the promotion of wound healing, including topical negative pressure


To find out more information on Leg Ulcers click here

Click here to watch a video on Pressure Ulcer Prevention



Service delivery

The service is available from 9am to 5pm Monday to Friday (except Bank Holidays) at Braintree Community Hospital.


Referral process

You must be referred by a healthcare professional, such as your GP.

Customer survey results

Date of Survey: 19 January – 19 February 2016

How many people responded: 46

Here’s what service user’s told us:

  • 100% said that they would recommend our service to friends and family if they needed similar care or treatment.
  • 100% told us that they had sufficient time during their appointment to ask questions and receive the information they needed.
  • 100% told us that if they had important questions to ask they received answers they could understand.
  • 100% said that they were involved as much as they wanted to be in decisions about their care and treatment.
  • 100% said that they were treated sensitively with kindness and consideration for their needs.
  • 100% said that overall they were treated with respect and dignity whilst they were at the hospital.

When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest site

If you are registered with SystmOnline you will be able to view your own Electronic Medical Record (EMR), manage your appointments, request repeat medication, update contact details and message your healthcare service. There is also a SystmOnline app available for Apple and Android devices.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

Key Resources


Useful Links

How Are We Doing?

Latest Service News

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