Specialist Healthcare Training โ€“ Transport Service

Specialist Healthcare Training โ€“ Transport Service

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Specialist Healthcare Training – Transport Service

The Specialist Healthcare Training -Transport Service offers a programme of education, training, competence assessment (where relevant) and review to enable named Passenger Assistants and Drivers to competently and safely transport children and young people who have additional specialist healthcare needs from home to school, college, short-break provision or contact.

Contact this service


0845 603 2200 - transport team nurse

About this service

Eligibility criteria

Driver or passanger assistant of a vehicle provided or contracted by Essex County Council, which transports a child with a disability and specialist healthcare needs.

Service details

If your child has a disability and a medical need and travels on Essex County Council home-to-school or social-care transport, our service will ensure the staff on the vehicle have an awareness of your child’s medical needs.

Our team of experienced nurses offer education, training, competency assessment and support for transport staff who work with children with a disability who have any of the following additional healthcare needs:

  • Seizures requiring emergency intervention, such as rectal diazepam, buccal midazolam or rectal paraldehyde.
  • Administration of oxygen.
  • Mouth suction.
  • Severe allergic reactions (anaphylaxis) requiring emergency intervention, such as epipen or anapen.
  • Other needs, which will be considered on an individual basis. 

Depending on the needs of your child, we may ask our transport staff to attend classroom training in subjects such as epilepsy or severe allergies. In addition, a nurse will meet with the people caring for your child to go through your child’s individual and specific needs and requirements.

We continue to monitor the competence of staff working with your child, calling them back for training when necessary. We also provide ongoing advice and support to those staff so that they have a point of contact if they have any training issues relating to the care they are undertaking for your child.

Service Delivery

We provide our service throughout the Essex area.

Referral process

Your child will automatically be referred to us if they have a specialist healthcare need when you submit your application for transport.

Once we have received the referral, you will be given a consent form to sign to say that you are happy for us to access healthcare information, before we undertake any training about or with your child.

Customer survey results for this service

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When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest site

If you are registered with SystmOnline you will be able to view your own Electronic Medical Record (EMR), manage your appointments, request repeat medication, update contact details and message your healthcare service. There is also a SystmOnline app available for Apple and Android devices.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

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