Physiotherapy Outpatients Service

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Physiotherapy Outpatients Service

Provides expert assessment, diagnosis and treatment for adults and children with musculoskeletal conditions including specialist advice on self management to help people return to their normal activities.

Contact This Service

Phone

0300 1310 111

Fax

0300 303 9964

About This Service

Eligibility Criteria

Anyone registered with a GP Practice in the Mid Essex area and have a musculoskeletal condition that has started or significantly worsened in the last 6 months can be referred directly by their GP to the service.

Service Details

We provide a patient-centered approach to support people in managing their own musculoskeletal conditions.

Our service consists of highly trained, state-registered physiotherapists, with a range of specialist skills and experience that assess, diagnose and treat people with musculoskeletal problems.

We will always offer care that is tailored to your needs following a comprehensive, individual assessment and clear explanation of the problem and management options available.

Some of the possible evidence-based treatments offered are:

  • Specialist advice and guidance
  • Access to high quality information resources to support self help
  • Specific and general exercise prescription
  • Manual therapy
  • Extra-corporeal shockwave therapy (ESWT)
  • Joint and soft tissue steroid injections
  • Acupuncture
  • Taping
  • Classes for specific patient groups

Service Delivery

Our service is outpatient based, at the following main locations:

Braintree Community Hospital: 

  • Monday 07:30 to 16:00
  • Tuesday 08:00 to 16:00
  • Wednesday 07:30 to 19.30
  • Thursday 07:30 to 19:00
  • Friday 08:00 to 16:00

St Peter's Hospital, Maldon: 

  • Monday 07:00 to 18:00
  • Tuesday 07:30 to 18:00
  • Wednesday 07:30 to 18:00
  • Thursday 07:00 to 17.30
  • Friday 07:30 to 17:00

Springfield Green Clinic, Chelmsford: 

  • Monday 08:00 to 17:00
  • Tuesday 07:30 to 18:00
  • Wednesday 08:00 to 16:00
  • Thursday 08:00 to 17:00
  • Friday 07:00 to 17:00

South Woodham Ferrers Clinic:

  • Tuesday 08:00 to 17:00

Halstead Hospital, Halstead: 

  • Tuesday 07:30 to 16:00
  • Thursday 07:30 to 14:30

See map below for details and directions to these venues.

Referral Process

You must be referred by a healthcare professional, such as:

  • Your GP
  • The Central Referral Service (CRS)
  • Community and social care providers
  • Mid Essex Hospitals NHS Trust (MEHT) practitioners
  • Other out of area Hospital Trusts.

What is an initial assessment?

An initial assessment is offered to establish whether physiotherapy is the most suitable treatment for the condition you have been referred for.

What to expect:

  • You will need to bring details of all the medication you are currently taking as this will be discussed during the assessment.
  • Please wear appropriate clothing to the appointment to allow the therapist to properly assess you.
  • You will receive some advice and guidance at the end of the initial assessment on the best way to manage your condition going forward.
  • Please arrive 10 minutes before your appointment time as you will need to complete a questionnaire(s) on your first appointment.
  • Please give at least 24 hours notice if you need to cancel your appointment so that we can offer this slot to someone else.

Other self-pay services

Wellbeing-Core-Logo

If you do not meet the eligibility criteria for any of our services or require additional support, Wellbeing offers a range of flexible, affordable and high quality self-pay services including Physiotherapy. To find out more visit the website.

When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest site

If you are registered with SystmOnline you will be able to view your own Electronic Medical Record (EMR), manage your appointments, request repeat medication, update contact details and message your healthcare service. There is also a SystmOnline app available for Apple and Android devices.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

Key Resources

Documents

Videos

Useful Links

  • 10 things you need to know about your back

    Back pain research constantly gives new insights into previously held beliefs. Our new guide reflects these advances to give clear, simple advice on how to manage your pain and prevent future episodes.

  • Excellent treatment!  Problem solved after three sessions.  Great to be able to do everyday tasks again.  Many thanks.

    September 2017
  • My treatment was superb and has helped me to get about so much more.  Very kind and sympathetic to my pain and a great source of information.

    July 2017
  • Such a friendly, professional manner.  The exercises given have helped my neck considerably and have  given me the confidence to keep them up.  Thank you!

    March 2017
  • The service given was brilliant – can’t fault it!  Thank you very much.

    August 2017
  • Excellent physio service – resolved my problems.  Thank you

    April 2017
  • Thanks so much for the help with my knee and shoulder, very professional and helpful service.

    February 2017
  • Been discharged today.  It has been so beneficial to me.  I have had an injection which has helped my sleep and been shown exercises.  Well worth having my appointments here.

    July 2017

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