Lymphoedema Service
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Lymphoedema Service

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Lymphoedema Service

Providing assessment and treatment for patients with primary and secondary Lymphoedema at the Jennifer Neale Unit based at Braintree Community Hospital.

Please see below for details of service changes following the COVID-19 Coronavirus outbreak.

Contact This Service

This service can be accessed through our Care Co-ordination Centre

Available Monday to Friday 8am to 6pm

About this service

The service continues to provide the majority of its services but will be prioritising appointments based on patient needs.

Photographs are now required with all new referrals to assist with the assessment process which may include a virtual appointment, and/or an appointment to visit our clinic.  Our clinics are only able to offer a limited number of appointments to allow time for our team to sanitise the clinic room in-between patients.

When attending the clinic patients are asked to: 

  • Please arrive no more than 15 minutes prior to your appointment time.
  • When entering the hospital building please wear a facial covering, unless exempt. You will be temperature checked and asked to sanitise your hands.
  • The waiting area should only be used by those attending with an appointment, space is limited and you are required to socially distance. 
  • Please do not attend if you are feeling unwell or have symptoms indicative of Covid-19.

Eligibility criteria

Adults registered with a GP in the NHS Mid Essex area.


Patients with underlying conditions, such as cardiac disease, may be unsuitabled for treatment.

Service details

We provide individualised, specialised treatments encompassing the four cornerstones of care for lymphoedema. These include:

  • Skin care.
  • Compression therapy.
  • Simple lymphatic drainage.
  • Exercise.

Intensive therapy can also be provided for those patients with complex Lymphoedema.

Service delivery

The service is available:

  • Monday to Friday 9am to 5pm at Braintree Community Hospital
  • Monday 9am to 5pm at Halstead Hospital

Service is closed on Bank Holidays.

Referral process

You must be referred by a healthcare professional, such as your GP or consultant.

Following referral, you should be seen within 12 weeks. Patients may be prioritised according to individual need.

When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest site

If you are registered with SystmOnline you will be able to view your own Electronic Medical Record (EMR), manage your appointments, request repeat medication, update contact details and message your healthcare service. There is also a SystmOnline app available for Apple and Android devices.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

Key Resources

Useful Links

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