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Diabetes Service

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Diabetes Service

Providing specialist care for people with type 2 diabetes, and some with type 1, to help them self-manage their condition.

Contact This Service

This service can be accessed through our Care Co-ordination Centre

Available Monday to Friday 8am to 6pm

About this service

Eligibility criteria

Adults (19+) with diabetes who are registered with a GP in the NHS Mid Essex area.


Patients who:

  • are pregnant or need pre-conceptual counselling.
  • are newly diagnosed type 1.
  • have two or more diabetes-related complications, such as renal disease or acute foot problems.
  • need an insulin pump.

Service details

We provide care for people with type 2 diabetes and some patients with type 1 diabetes.

For Patients referred* to the service we offer:

  • Glycaemic intensification
  • Insulin conversion, either in a group or one-to-one depending on patient choice
  • Structured group education for type 2 diabetes or one-to-one
  • Smooth transition and speedier discharge for those who have been in Mid Essex Hospital Trust (MEHT) hospitals
  • Home visits for the housebound

Our team includes GPs with a special interest, diabetes specialist nurses, a dietitian and podiatry support for education.

*You must be referred by your healthcare professional.

Service Delivery

We hold clinics at the following locations:

  • Baddow Village Surgery - Chelmsford one-stop shops are held on Wednesday mornings
  • St Michael's Health Centre - Braintree one-stop shops are held on Thursday afternoons
  • St Peter's Hospital - Maldon one-stop shops are held on alternate Tuesday mornings

Education sessions are offered in Chelmsford, Braintree, Witham and Maldon.

Referral process

You must be referred by a healthcare professional, such as your GP, the diabetes centre at MEHT or other community services.

For your first appointment, please bring:

  • A urine sample
  • A list of current medications
  • Any records relating to your diabetes, such as home monitoring

The team will see you within 18 weeks of referral.

Want to learn more about how to Live Well with Type 2 Diabetes?
The Community Diabetes Recommended Education in Type 2 Diabetes is now available via an APP which can be accessed on any device.
Whether you have been recently diagnosed or have had Type 2 Diabetes for many years the MyDiabetes APP gives you all the information you need to gain more confidence in managing Type 2, including DMFit, diet and exercise information, what your HBA1c results mean and information on foot and eye care.
It’s free and easy to access – no need for your GP to refer. Just call
Provide on 0300 131 0111 or email provide.ccc@nhs.net  
Or you can self refer by completing the link here

Customer survey results for this service

Date of Survey 25 April 2016 – 16 April 2016

How many people responded – 48

Here’s what service user’s told us:

  • 100% said they would recommend the service to friend’s family if they needed similar care or treatment.
  • 100% said that following their contact with the Community Diabetes Team they had a better understanding of their diabetes
  • 100% told us that if they had important questions to ask they were given answers they could understand.
  • 100% said that they were treated sensitively with kindness and consideration for their needs.
  • 100% said they were treated with respect and dignity whilst receiving care from the Community Diabetes Team.

When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest site

If you are registered with SystmOnline you will be able to view your own Electronic Medical Record (EMR), manage your appointments, request repeat medication, update contact details and message your healthcare service. There is also a SystmOnline app available for Apple and Android devices.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

Key Resources



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