Web Chat now live
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Web Chat now live

9th May 2019

09 May 2019

We have recently made some important updates to the Provide Website. The latest update sees the introduction of a new Web Chat feature, designed to aid and assist people when accessing Provide’s services.

The Web Chat, which can be accessed via the 'Chat Now' icon at the bottom right of the Provide Website, is available on both websites and iOs and Android mobile phones.

Web Chat is a support tool that puts you in direct contact with a Care Coordination Centre Representative who will be on hand to help with any queries you may have in relation to a Provide service.

Web Chat is another step towards empowering service users to get the most from Provide services and to have a quicker response for their queries to make it easier to manage their healthcare.  

Customers can still contact us via email and telephone however, for the fastest response, Provide’s Web Chat makes an ideal choice for service users.

For more information about our Care Coordination Centre, please visit: www.provide.org.uk/care-co-ordination-centre/

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