Steeple Bumpstead Surgery rated as ‘good’ by the Care Quality Commission (CQC)
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Steeple Bumpstead Surgery rated as ‘good’ by the Care Quality Commission (CQC)

26th September 2017

26th Sep 2017
Staff at Steeple Bumpstead Surgery (left to right): Emily Delicate - Lead Receptionist, Julie Davies – Medical Secretary, Dr Carl Bergh, Noreen Metson - Dispensary Manager, Mel Cunningham – Advanced Nurse Practitioner

Steeple Bumpstead Surgery has been given a ‘good’ overall rating by the CQC, following an inspection on 27 July 2017.  Provide took over the running of this GP practice in May 2013.

John Niland, Chief Executive of Provide said:

“This rating reflects the hard work and commitment of all the staff at Steeple Bumpstead surgery.  They have made many improvements to patient care in recent years and the CQC report highlights many areas of good practice.

“I am particularly pleased to note that the practice scores highly for the ease with which patients can book appointments and for the very positive comments about the way that staff treat people.”

All recommendations for improvement have already been actioned by surgery staff.

Liz Heyer, Chair of the Patient Participation Group for Steeple Bumpstead Surgery, commented:

“We are very pleased with the outcome of the CQC Inspection. The surgery has made immense progress and we are proud to have been part of its development”

The full CQC report is on the surgery’s website, under ‘Practice News’:


Date: 26 September 2017

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