Business as usual for Community Health Services and Clinics
Provide delivers community health services across mid Essex*. Following the NHS cyber-attack immediate action was taken and Provide’s services continued to operate over the weekend.
John Niland, Chief Executive for Provide said:
“We have robust plans for incidents such as the NHS cyber-attack and over the weekend we were able to continue to deliver community health services to people in their homes and on our inpatient wards at Halstead Hospital, Braintree and Witham Community Hospital and St Peter’s Hospital in Maldon. Some of our clinicians were using paper-based systems but our IT staff have now overcome most of the problems caused by the NHS cyber-attack.
“I expect our services to be operating as normal from Monday (15 May 2017) including our community clinics. Any updates will be posted to Provide’s Facebook page, Twitter account and websites. Although it is business as usual I would ask patients to bear with us if there are any unexpected delays.
“We are working closely with colleagues at local hospitals and my thanks to all those members of staff who are working tirelessly to minimise any disruption to patients.”
Please be aware that services delivered by other NHS providers may still be affected, please refer to each NHS Trust provider for further updates about their services.
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At the start of the COVID-19 pandemic, we reviewed how we deliver all our services in line with the government and NHS England guidance, and as such we stopped delivering all but the most clinically essential face to face appointments for our service users.
In light of the recent changes we are working to restart delivery of our services again. In order to protect our service users, staff and the wider community from the risk of COVID-19 our service may be delivered in different ways to how they were previously.
Please visit our COVID-19 page https://www.provide.org.uk/service-update-following-covid-19-outbreak/ for more information on the changes to our services.
Did you know? Our organisation is part of the My Care Record approach which has been supporting the work of health and care organisations across the East of England during the COVID-19 pandemic. For example, making sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your patient record. This could include NHS treatment centres such as the London NHS Nightingale Hospital, making it easier and faster for them to deliver effective care. For more information, including the Privacy Notice, please visit the My Care Record website. http://www.mycarerecord.org.uk
Please check back regularly for further updates.