Airmid is a new patient-facing mobile app that integrates with the SystmOnline clinical system. The app is available to download on both iOS and Android devices.
The app will allow you to book appointments and will be used to hold your virtual face to face appointments with a clinician through Airmids ‘Video Consultation’ functionality.
Airmid will also allow you to input your own data that will be stored in your SystmOne medical record and can also integrate with other health platforms such as Apple Health and Google Fit.
Once on the app you will be able to either login via your SystmOne Online profile or via your NHS Login details
Already registered with SystmOne Online?
Use your username and password to login to the Airmid App
Don’t have a SystmOne Online account?
Access Airmid by creating a NHS login account by clicking on Continue with NHS login button
This will direct you to the NHS login landing page
Input your email address and create a password
Provide proof of identification by taking a photo of your passport, driving license (full or provisional) European driving license or European National Identity Card
The landing page will give you clear instructions on how to take and upload a photo of your ID
The landing page will then use your smartphone to verify your identity by taking a photo of yourself
The landing page will then use your smartphone to verify your identity by taking a photo of yourself
Once completed your information will be verified and you will receive a notification once this has been completed
You will then be asked to input your personal details to match you to your NHS record
Once verified you will be able to access and start using Airmid using your NHS login details
Video consultations allow you to have an appointment with a clinician over video call, rather than travelling to the healthcare setting. These appointments have most of the benefits of face-to-face appointments with the added convenience of eliminating the need to travel to and from your care setting. Follow these simple guidelines to get the most out of your video consultation.
Make sure that the device you are using is fully-charged and working properly.
Set up your device in a well-lit room so your clinician can see you clearly.
Limit background noises such as washing machines and pets so you can be heard clearly.
Make sure that you can't be disturbed by other people in your household.
Keep both hands free by using a laptop or using something to prop up your device.
Check that you have a reliable connection, and that your video and sound quality are good.
It helps to look at your clinician's face while talking to them, as you would normally.
Both you and your clinician should try not to speak over each others as this can be confusing.
Speak clearly towards your device so that you can be heard properly.
Click on the link to download your patient user guide
Please click on the below links to view helpful videos on Airmid:
Your login details have been used by another user or machine. Login details can only be used once at any one time so you have therefore automatically been logged out. Please contact your sites administrator if you believe this other user or machine has unauthorised access.
As a result of the COVID-19 (coronavirus) pandemic, we’ve made a few changes to the way we deliver our services.
For all the latest information please click here to view updates specific to each of our services. This page will reflect any changes including the current COVID-19 local alert levels.
If you have an appointment with us, please be assured that you will be contacted by our Care Co-ordination Centre if there are any changes which affect your appointment.
Did you know? Our organisation is part of the My Care Record approach which has been supporting the work of health and care organisations during the COVID-19 pandemic, making sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your patient record. This makes it easier and faster for them to deliver effective care. For more information, including the Privacy Notice, please visit the My Care Record website. http://www.mycarerecord.org.uk
Please check back regularly for further updates.