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About Us

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About Us

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About Us

Who We Are

Provide is a Community Interest Company (social enterprise).

We deliver a broad range of health and social care services in the community and are committed to making sure that they are safe, responsive, and high quality. We work from a variety of community settings, such as community hospitals, community clinics, nursing homes, and primary care settings, as well as within people's homes to provide more than 40 services to children, families, and adults. We also offer some online services.

We provide services across Essex, and East Anglia. We have an income of approximately 67 million, and serve communities with a total population of more than 4.5 million people.

Our Vision and Values

Our Commitment

Everyone at Provide is committed to providing ‘Safe, Clean Care’ for all our patients. We believe we are all responsible for delivering high-quality, safe care - whether in our hospitals, clinics or patients’ homes. We ensure our high standards are maintained by having an Infection Prevention team. This team includes:

  • An Infection Prevention Lead Nurse
  • A nominated Director of Infection Prevention and Control (DIPC)
  • An Infection Control Doctor
  • Associate Infection Prevention Practitioners
  • Infection Prevention Link Practitioners within every clinical service

Our History

Provide became a Community Interest Company (CIC) on 1st April 2011, as part of the Government initiative to separate the commissioning and provider roles of the local NHS.

We started trading as Central Essex Community Services (CECS), changing to Provide in September 2013.  This allows us to focus on providing care, while the commissioning bodies focus on commissioning care.  As a CIC (social enterprise), we retain our NHS values and public service ethos. We are a not-for-profit organisation, owned by our staff members.  We have been providing high-quality, effective and safe services for many years, prior to our birth as a stand-alone Community Interest Company.

  • Before 2006, our services were part of three predecessor NHS Trusts: Chelmsford PCT, Maldon and South Chelmsford PCT and the Witham, Braintree and Halstead Care Trust.
  • Between 2006 and 2008 we were part of Mid Essex PCT.
  • From April 2008, CECS was what’s known as an Arm’s Length Trading Organisation (ALTO) of Mid Essex Primary Care Trust (PCT).

Now, as an established, credible community provider, we will protect the breadth, responsiveness and quality of services that patients and the public rely on.

Whilst we will continue to focus on and improve our community services, we will also be able to provide a greater range of services. Going forward, as a flexible provider of care, we are confident that our organisation has the skills to thrive and build on a good track record.

Provide CIC is committed to providing services which are safe and of high quality, and we will continue to improve everything we do.

Who owns Provide?

Provide is owned by its employees. Every Provide worker, from the frontline clinical staff, to admin support staff, is given the opportunity to become an owner of the company for just £1. As an owner they have a say in the future direction of the company, make suggestions for improvements and influence how any profits are reinvested.

What is a Social Enterprise?

Provide is a social enterprise. A social enterprise is a business with primarily social objectives whose surpluses are principally reinvested in the business or community rather than being driven by the need to maximise profit for shareholders and owners.

It means any profits we make are reinvested into the local community or back into the business, they do not go to shareholders and/or owners.   Social enterprises operate in almost every industry in the UK, from health and education to retail and recycling.

Other well-known social enterprises include The Big Issue and The Eden Project.

Charity Awards

Providing healthy support for local charities
As a not for profit organisation Provide re-invests any surpluses back into the communities it serves.

It set up the Provide Foundation in 2012 to give support to voluntary and community organisations that are delivering projects which improve the health and well-being of local people.

The Provide Foundation partners with the Essex Community Foundation (ECF) to effectively invest funds into voluntary and community organisations to help people in Essex have better access to community health services. 

Grants totaling almost £90,000 were awarded from the Provide Foundation to local charities in 2018
The funds were presented at a special awards ceremony in March and were shared between 14 voluntary and community organisations for health-related projects.

Dementia Adventure and the Maldon And Dengie Stroke Support and Carers' Group were among 14 local charities that celebrated after receiving the healthy funding boost.

Apply for a grant
Voluntary and community organisations can apply for grants from the Provide Foundation of around £5000, plus an allocation of £20,000 for a special project. Grants are awarded annually and are managed for the Foundation by ECF. For further information please contact ECF directly: 

Media Enquiries

For questions and information please contact the Provide Communications team:

Notes For Editors

Provide is a staff-owned community interest company (often referred to as a social enterprise) .  It was established in April 2011 and delivers community health and care services across Essex, outer north east London, and East Anglia.  

We currently employ around 980 people, in frontline roles (such as doctors, nurses and therapists) and in supporting roles (such as receptionists, booking clerks and facilities staff).  We deliver a wide range of services, these include: community nursing, stroke rehabilitation, physiotherapy, specialist services for children and people with long term conditions, healthy lifestyles services (such as stop smoking services) and sexual health services.  Our care services enable people to live independent lives.

Our staff deliver care from three community hospitals (Halstead Hospital, Braintree Community Hospital, and St Peter's Hospital in Maldon) as well as from community clinics and in people’s homes.  They are committed to delivering safe, effective and compassionate care and to ensuring that those who use our services have a positive patient experience.

We share the ethos and values of the NHS and many of the benefits available to our staff are equivalent, or comparable, to those in NHS organisations.

As a community interest company any surplus that our staff make, by working more innovatively and effectively, is reinvested into our services and/or the local communities that we serve. 

Provide’s services are commissioned by the NHS, local councils, the education sector and the charity/voluntary sector.  Its services are regulated by the Care Quality Commission (CQC) and the organisation contributes to the wider public health agenda in its local communities.

What is a Social Enterprise?

Meet The Board

Reports & Documents


Documents that relate to COVID-19

9 Documents Last Updated: 22nd Jun 2020

Statutory Declaration, Statement, or written summary states compliance or completion of actions.

1 Documents Last Updated: 11th Mar 2022
Equality and Diversity

We have an agreed equality and diversity policy which demonstrates our commitments and an agreed equality and diversity action plan.

10 Documents Last Updated: 17th Sep 2021

Document that allows a user to enter data using check boxes, radio buttons, or text fields.

25 Documents Last Updated: 25th Jan 2022
Guides for Patients & Service Users

Provides Guidance, information or Instructions for members of the public.

116 Documents Last Updated: 16th May 2022

Organisational Policy outline & related documents

12 Documents Last Updated: 6th Apr 2022

Standard Operating Procedures

2 Documents Last Updated: 1st Jan 1970
Referral Forms

For Healthcare Professionals Only : Referral forms & referral related documents for our services. Note : not all services use referral

55 Documents Last Updated: 28th Apr 2022

Reports are normally a written account of something that one has observed, heard, done, or investigated. Includes performance reports

24 Documents Last Updated: 27th Apr 2022

Outlines organisational or service strategy

9 Documents Last Updated: 22nd Oct 2021

Quality and Safety

Pharmacy & Medicines Management

Infection Prevention


Research & Development

Awards & Achievements

Call our Care-Coordination Centre on: 0300 1310 111or email us:

Available Monday to Friday 8am - 6pm

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