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The Care Co-ordination Centre (CCC) provides a single access point into the organisation for all customers. The CCC team responds to customers' needs and deals with enquiries, prioritising urgent need within a seamless integrated system. The CCC team manages the following:

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The Care Co-ordination Centre (CCC) operates from 8am to 6pm* Monday to Friday. If you need to make contact with any of our services within the CCC, contact the team today.

*With the exception of the Integrated Care Services (including Adult Community Nursing), which is open 8am to 11pm Monday to Sunday.

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More information about Provide services not operated within the Care Co-ordination Centre (CCC) can be found on 'Our Services' page.

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Helpful Information For Your Care

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Ear, Nose & Throat (ENT) and Audiology Service

Ear, Nose & Throat (ENT) and Audiology Service

Accessed via CCCAccessed via CCC

Also Knows As -Tier 2 ENT, Community ENT, Audiology

If you are registered with SystmOnline you will be able to view your own Electronic Medical Record (EMR), manage your appointments, request repeat medication, update contact details and message your healthcare service. There is also a SystmOnline app available for Apple and Android devices.

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How Are We Doing?

We work hard to maintain high standards and continually improve our services and believe its important to be open about how we are performing. Find out more about Our Performance

The Care Quality Commission (CQC) are the independent regulators of health and social care in England. Their job is to make sure that the care delivered by Provide meets the government standards of quality and safety.

Provide is registered with the CQC and is compliant with all of the Essential Standards of Safety and Quality.

There are four ratings that the CQC give to health and social care services: outstanding, good, requires improvement and inadequate. More information and an explanation of each rating can be found here.

If you have any concerns about any of Provide's services please contact our Customer Service Team on 0300 303 9951/52 or email Alternatively raise a concern with the CQC directly here


Working For Provide

Care, Innovation and Compassion.

We believe that Provide is a great place to work. Our vision is to provide a range of outstanding services that transform lives by treating, caring and educating people. We aim to recruit people who share our values and passion. We offer competitive salaries including pension, excellent training and development opportunities.

It takes all types of people to make it happen, whether it is delivering quality care as a member of our service team or in head office. We know that we can only do this through the quality of our staff.

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More than just healthcare

Services that put your wellbeing front and centre

Wellbeing is an independent business established within Provide CIC to offer flexible, affordable and high-quality self-pay services to patients who require additional treatment or treatments not readily available on the NHS.

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Call our Care-Coordination Centre on: 0300 1310 111or email us:

Available Monday to Friday 8am - 6pm


Provide Community is privileged to host Govroam network services at our sites. For more information on Govroam click here.

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