The Care Co-ordination Centre (CCC) operates from 8am to 6pm* Monday to Friday. If you need to make contact with any of our services within the CCC, contact the team today.
0300 1310 111
provide.ccc@nhs.net
*With the exception of the Integrated Care Services (including Adult Community Nursing), which is open 8am to 11pm Monday to Sunday.
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Helpful Information For Your Care
View Video Guides
Accessed via CCC 
If you are registered with SystmOnline you will be able to view your own Electronic Medical Record (EMR), manage your appointments, request repeat medication, update contact details and message your healthcare service. There is also a SystmOnline app available for Apple and Android devices.
Provide News
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26 May 2020Mark Heasman has been appointed as the new Chief Executive Officer of Provide Community Interest Company (CIC) and will commence his role in September 2020. In January 2020 John Niland, the... Read More »
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23 Apr 2020
We’d like to say a special thank you to all the people, businesses and organisations who have donated items or supported our teams: • Chelmer Valley school, for donating visors &... Read More »
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16 Mar 2020
We have a duty to demonstrate a positive message of inclusion, as nobody should be afraid to be themselves. You may have seen some of our staff wearing the Provide Rainbow Badges. These are... Read More »
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16 Dec 2019
The Provide Care and Compassion Award recognises those services, teams, and individuals who have provided excellent care and compassionate services as nominated by our customers. Our customers... Read More »
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11 Dec 2019
Staff praised for caring attitude Tollgate Clinic has received an overall rating of ‘Outstanding’ in the most recent inspection by the Care Quality Commission (CQC). The long-established... Read More »
How Are We Doing?
April 2020
March 2020
February 2020
How Are We Doing?
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Children’s Audiology, March 2020
"My son was very happy with the way the ear test was carried out. In fact, he really enjoyed it. The staff were very kind to us both. Brilliant service. Thank you."
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Assessment and Rehabilitation, March 2020
"Plenty of caring staff always available who took a real interest in the patient and rehabilitation."
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Thurrock Sexual Health Service, March 2020
"I felt that the nurse listened to me and did whatever was in her ability to help me. Great atmosphere as you enter the centre. You guys are doing an amazing job."
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Community Ward, Halstead Hospital, March 2020
"‘I can't thank this hospital enough for the wonderful way I have been looked after. Care was absolutely fabulous. All the staff were extremely helpful in every way. Couldn't ask for more."
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Phlebotomy, Halstead Hospital, March 2020
"Receptionist was friendly when I entered building and signed me in with a smile. Lady who took blood was also the same. Lovely staff."
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Adult Continence Advisory Service, March 2020
"The nurse listened patiently to my information and I did not feel embarrassed by the situation."
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Minor Surgery, March 2020
"Efficient. Appointment exactly on time. Everything explained and receptive to questions. Procedure done quickly and painless"
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Community Cardiac Service, March 2020
"It was good to have time to discuss my worries and to feel reassured. Also it is lovely to see a friendly face."
Working For Provide
Care, Innovation and Compassion.
We believe that Provide is a great place to work. Our vision is to provide a range of outstanding services that transform lives by treating, caring and educating people. We aim to recruit people who share our values and passion. We offer competitive salaries including pension, excellent training and development opportunities.
It takes all types of people to make it happen, whether it is delivering quality care as a member of our service team or in head office. We know that we can only do this through the quality of our staff.
Find Out About Provide Careers
Accreditations
More than just healthcare
Services that put your wellbeing front and centre
Wellbeing is an independent business established within Provide CIC to offer flexible, affordable and high-quality self-pay services to patients who require additional treatment or treatments not readily available on the NHS.
Find Out More
Call our Care-Coordination Centre on: 0300 1310 111or email us: provide.ccc@nhs.net
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