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Working For Us

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Working For Us

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Working For Us

Make a difference EVERY day

Do you have the passion to join our team?

Whether you are a community nurse visiting patients at home, a physiotherapist helping a patient, a volunteer supporting our ward staff or an administrator keeping the paperwork in line, you'll be part of an amazing team that makes a huge difference to people's lives each and every single day.

We are always looking for the very best people to join our team, people who share our values and passion for providing outstanding patient care. We offer a wide range of staff benefits, exciting development opportunities and as a social enterprise our members have a genuine say in our future business plans.

Provide is a Mindful Employer

We are committed to the mental health of our employees and have signed the Charter for Employers Who Are Positive About Mental health. To find out more visit the Mindful Employer website...

Valuing Staff

Provide is committed to helping staff achieve a balance between home and work life, and supporting their well-being. We value diversity, employing staff from a range of backgrounds and are committed to the mental health of our employees and to employing staff with disabilities.

We are Positive About Disabled People

Provide is committed to employing disabled people and has been awarded the Positive About Disabled People Two Tick symbol. The accreditation is awarded to employers who demonstrate to the Department for Work and Pensions that they are committed to the employment of disabled people. Find out more..

Armed Forces Covenant

  • Offer guaranteed interviews to veterans, young and old, if they meet the essential selection criteria laid out in a person specification.
  • Recognise military skills and qualifications when interviewing for new positions.
  • Support the employment, where appropriate, of wounded, injured or sick veterans, perhaps by working with the Career Transition Partnership (CTP Assist) or through a guaranteed interview scheme.

If you are an armed forces veteran and you wish to apply for a vacancy with us, please contact us on to ensure that we meet our commitments above.

Staff Benefits

  • Incremental pay scales with competitive pay rates
  • Generous annual leave entitlements, on a par with the NHS
  • Lease car scheme
  • Flexible working arrangements
  • Childcare voucher scheme
  • Access to a Credit Union
  • Competitive pension scheme, either through a group personal pension or NHS Pension Scheme
  • Flexible retirement options
  • Healthy living initiatives
  • A range of staff discounts on shopping and leisure facilities - both local and national


Some of the more common questions we get asked are listed below, if you can't find what you are looking for please get in touch.  We will be happy to help.

Am I still able to apply if I have a criminal record?

It depends on the nature of the offence, and the sort of work you want to do in the NHS - for example, for roles with direct patient contact you will usually legally be required to declare all criminal offences.

Any requirements like these will be stated in the job advertisement.

What does being a registered healthcare professional mean?

Many healthcare professionals are regulated on a statutory basis. This means that to work as one of these professionals, you are legally required to be registered with the relevant regulatory body.

Many other professions have voluntary registration which means that it isn't a legal requirement to be registered, but it is usually in the interests of the individual to do so.

Do vacancies always go to internal applicants?

No. It depends on the candidate that best meets the criteria in the person specification and can demonstrate this through the application and selection process.

How much can I earn working for Provide?

It depends on the type and level of job you are working in. Senior managers have their own pay systems, whereas all other staff are paid under the Agenda for Change pay system.


We are very keen to recruit and train local people to spend time with our patients. Even if you have just half an hour a week there could be a role for you!

Volunteering is a fantastic opportunity to get involved and make a real difference to your local community. It will help you develop new skills or build on existing expertise and knowledge.

Who Can Volunteer?

Anyone 16+ can volunteer. It doesn’t matter what skills or experience you have or how much time you have to give. Or if you are looking for work experience to support a university application or as part of your college or university course, we will always try to place you appropriately.

For more information or just an informal chat, contact our Volunteer Coordinator

Lorraine Pendleton.

Tel: 01206 587347

Volunteering Opportunities

We have both hospital and community volunteer placements. These are some of our current volunteer opportunities but we are always looking for new ideas, so do get in touch.

Art, Crafts and Music Sessions

We are looking to recruit volunteers to deliver craft, art and music sessions to patients on the wards. It’s a great way patients can participate and be creative and has been shown to really help in recovery from illness.

Our aim is to have a creative group on each of our rehabilitation wards. We will provide resources and training, as well as giving volunteers the chance to share innovative ideas.

Art and craft projects include painting, knitting and bead work and we plan a “Desert Island Disc” project using music to bring back memories and enjoy singalongs. Time wise, the art and craft groups take around two hours to run, allowing for set-up time and clearing up.

“We welcome community choirs to come along and share their voices on the ward and local musicians who are interested in entertaining our patients,” explains Volunteer Co-Ordinator Lorraine Pendleton.

Dementia Buddy

Have you got what it takes to buddy a patient with dementia?

St Peters, Halstead and Braintree Hospitals are looking for volunteers to support patients with dementia to have the best possible experience on the ward. If you have two hours per week to spare and can commit for a minimum of six months, we are offering a unique opportunity of training and working in this area.

Dementia Buddies have a specialised training programme to develop their skills and understanding. This involves both classroom and practice-based learning on dementia awareness and communication. It also explains some of the special needs of patients with dementia.

Lorraine Pendleton, Volunteer Co-Ordinator, who works closely with all volunteers to support them in the workplace, says: “This programme is a great benefit to both volunteers and patients. It provides volunteers with greater confidence when working on the wards and helps expand their knowledge and experience. The course is an excellent opportunity to learn about the latest research in helping sufferers and provides the volunteer with certificate of attendance and expenses.”

EPP Support Tutor

Could you help one of our tutors?

We are looking for volunteers who are able to assist in setting-up meeting rooms and preparing for teaching sessions. This would involve setting out chairs, putting-up flipcharts, taking registers, managing display materials and making tea for Expert Patient Programme (EPP) sessions.

The EPP is designed to help people who suffer from chronic conditions, such as diabetes, to get good information and provide support to each other.

The EPP courses run for six weeks, three times a year.

Hand Massage

Sometimes, when people get older, the only times they have physical contact is for personal care and medical treatments. A lovely traditional way of communicating care is to have a simple and gentle hand massage.

If you are interested in training to provide gentle hand massage, we are interested in hearing from you. In this particular role, we do ask volunteers to commit to a minimum of six months.

  • Full training provided
  • The training will include certificate of attendance
  • Out-of-pocket expenses paid
  • Highly valued service

Lunchtime Buddies

Older people sometimes take a long time to eat their lunch or need gentle encouragement to improve their appetite. Sometimes, they need feeding. With appropriate training, could you help us? We are looking for lunch buddies who will work under the supervision and guidance of nursing staff, to assist at lunchtimes.

We are looking for caring people.

  • Regular volunteering opportunity
  • Full training and support provided
  • Working closely with nursing team
  • Hands-on experience of working in the health sector

Patient Support Volunteer

This vital role provides information to patients and their families about the ward and helps patients complete various forms, including menu cards and customer satisfaction questionnaires.

When an elderly person comes onto the ward it can be a very disorientating place and the Patient Support Volunteer is vital in helping a patient become familiar with the ward. This role also plays a big part identifying community services to support the patient on discharge.

Patricia Rust, from Provide's Customer Services Support, says: “The role of Patient Support Volunteer is also really useful in assisting patients who need help to complete their Community Ward Discharge Survey. It provides the patient with an independent person to discuss their inpatient experience.”

We are looking for people who are well organised and good communicators who can commit to up to 3 hours per week.

Reminiscing Group

Remember the good old days?

Then our reminiscing group needs you! Do you enjoy looking through old photos and interesting relics from the past? Are you a good listener? We are looking to start reminiscing sessions for both small groups and on a one-to-one basis, in our hospitals in Braintree, Maldon and Halstead.

Juliet Hunt, Matron at St Peter’s Hospital, explains: “Without doubt, there is so much value in these groups. The stimulation, communication and fun when recalling treasured moments, provides a really therapeutic environment for our patients and helps with the rehabilitation process.”

We are looking for volunteers with good communication skills, who have the ability to empathise with older people to encourage participation. The role requires a minimum of an hour a week and volunteers will receive induction and training.

What Our Volunteers Say

“I hadn’t worked for a while and wanted to try something different. Volunteering as a Patient Support Buddy has helped me build-up confidence in the workplace and feel like I am really helping people.”

What Our Volunteers Say

“I wanted to volunteer but did not have much spare time, as I work. However, I come in for a couple of hours on a Sunday afternoon and run a reminiscing session. I received training and support before I started and have been so surprised how much I get out of the experience. I would really recommend volunteering.”


Apprenticeships are available throughout all Provide’s departments, including health and social care, customer service, team leading, business admin and HR.

Apprenticeship contracts are for 18months and are undertaken in the workplace with a day release at college. They are supported by the Talent for Care Coordinator, their line manager and their training provider throughout their framework. Anyone above 16+ can apply for an apprenticeship contract.

In 2015/16 Provide have 25 members of staff enrolled on apprenticeship or foundation degree programmes, to help improve skills and maintain high levels of service.

Any posts that are recruiting to an Apprenticeship contract will be advertised at

For information...

Annie Ellis

- Talent For Care Coordinator

Tel: 0300 300 999

Case Study - Susan Kilbey

Job title: Aministrator Apprenticeship:Business Administration - Level 3   

"I've almost completed my apprenticeship and the whole learning experience has been enjoyable.

The qualifications I hold are quite out of date but my training has enabled me to feel confident to compete and complete my job with up-to-date skills along with everybody else. I was surprised at the breadth of knowledge I already had, and completing assignments and tasks allowed me to focus on my strengths.

I'd already done a level 2 Business Administration apprenticeship while working in a temporary job within the NHS. When I managed to get a permanent NHS job I applied straight away to do the level 3. Looking for work makes you aware of the gaps in your qualifications; I had experience by the bucket load but not a lot of up-to-date qualifications to show a prospective employer.

Doing my level 3, I was fortunate to have the backing of my Learning and Development Department and my assessor, who supported and helped me to complete this qualification.

I'm hoping to use the knowledge I've gained to carry out my work role to the best of my ability and use some of the skills I did not realise that I had!  

An apprenticeship is a very rewarding experience, regardless of age. I always thought apprenticeships were for 17-21 year olds but I'm a more ‘mature woman’ and did not feel disadvantaged at all. In fact it's probably been an advantage."

Case Study - Linda Brewer

Job title: Clinic Administrator/Secretary Apprenticeship: Customer Service - Level 3 

"I completed the Customer Service Level 3 Apprenticeship in the Summer of last year.

Previously I had completed the Business Admin NVQ Level 2 & 3 and I had a chance to do the apprenticeship to continue my studies.

I'm a clinic administrator/secretary so I have a lot of contact with patients. Although I felt I treated my patients well and gave good customer service, I wanted to learn more and also achieve a recognised qualification that would help with any promotions or new job applications.  

I had a lovely lady called Cathy from intraining who was very easy to talk to and visited me at work on a regular basis and was always available for any questions by phone or email when needed. The apprenticeship is much more involved than an NVQ. It involves a BTEC qualification, an NVQ and an application of number and communications sections.  

I found the whole experience very interesting and helpful for my progression and found it added to my performance in my employment.  I feel more confident in my position at work and pleased that I have a new qualification that I can use on my CV to prove that I have these skills.  

I would encourage anyone wanting to add to their personal development and/or job performance to seriously consider an apprenticeship. I thoroughly enjoyed mine although there is a lot of work and commitment involved. 

Provide has been very good to me regarding training for my development and I have been lucky enough to be able to do quite a few courses now. Patricia Hunt has been exceptional in letting me know what training is available and encouraging me to enrol in the courses that I have completed. She has been brilliant in helping me maintain my enthusiasm and fill my potential.  

Provide are now funding me to study for the BSMSA City & Guilds Level 3 Certificate in Medical Administration which I am thoroughly enjoying, although finding it very challenging. I am hoping to obtain this qualification by the summer of 2013 if all goes well."

Current Vacancies

Details of our current vacancies can be found below.

Mobile Co-ordinator, Carecall Service

Mobile Co-ordinator

Job summary: To Provide a Carecall Emergency monitoring and response service to all Carecall customers, including alarm installation, technical support, falls prevention triage and assessment. To follow Telecare Service Association (TSA) guidelines and be compliant with the TSA Codes of Practice.

Hours: zero hours contract – 1 year fixed term contract Monday to Friday as and when required working primarily across Essex to install/provide technical support to Carecall alarms, install keysafes and complete relevant paperwork. Please note: you must be a car driver.

Salary: from £16,800 to £19,655 pro-rata

Contract: 1 year fixed term contract

Based at: Braintree/Colchester

For further information about the role please contact: Claire Aldridge Tel: 0300 003 2682 Email:

To obtain an application form: email

Reference Number for this job: CIC005

Closing Date: 23rd June 2017

View the Job Description and Vacancy Notice.

Our Current Vacancies

Details of all our current vacancies including job descriptions together with application forms can be on the NHS Jobs site.

NHS Jobs

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