We work hard to provide high-quality and safe care.
Click below to see what you can expect from Provide and how we go about delivering that.
And click below to find out what you can expect from your NHS, as outlined in the NHS Constitution.
Everyone at Provide is committed to providing ‘Safe, Clean Care’ for all our patients.
We believe we are all responsible for delivering high-quality, safe care - whether in our hospitals, clinics or patients’ homes.
We ensure our high standards are maintained by having an Infection Prevention team.
This team includes:
We Manage Safe, Clean Care Throughout Our Governance Framework
Provide ensures that monthly audits are carried out to monitor safe clinical practices, such as IV devices and catheter care. The results are displayed on our infection prevention notice boards and are reported monthly to our Board.
The Infection Prevention Link Practitioners observe and audit hand hygiene practices each month.
All clinical staff are trained in hand hygiene techniques and follow the World Health Organisations ‘5 Moments of Hand Hygiene’. All clinical staff are required to adhere to our hand hygiene policy ‘Bare Below the Elbows’ at the point of patient care.
All our staff decontaminate their hands in two different ways: with soap and water or with alcohol hand rub. All our community teams are provided with ‘community packs’ which contain, soap, alcohol hand rub and paper hand towels.
Please feel free to ask staff if they have cleaned their hands, if you are not sure. They really don't mind you asking.
Cleaning standards across all our community hospitals are audited every month using a hand-held PDA, following the National Cleaning Standards audit tool. The results are reported to our Board. We provide a deep clean of our in-patient areas on a rolling annual programme.
We participate in the annual PEAT inspections. Our current 2012/13 PEAT scores are:
St Peter's Community Hospital: 4 (Good)
Halstead Clinic: 4 (Good)
Braintree Community Hospital: 5 (Excellent)
All staff receive infection prevention training at induction. All clinical staff must complete an infection prevention workbook within four weeks of starting and all staff are required to complete infection prevention mandatory e-learning courses.
Provide has a network of Infection Prevention Link Practitioners working alongside clinical services. For example, we have Link Practitioners on the Wards, Outpatients, Tissue Viability, Podiatry, Community Sexual Health Services, Community Integrated Care teams and Community Paediatrics. The Link Practitioners act as role models, promoting best practice and supporting their colleagues to provide high quality, safe care.
All patients admitted into our community hospitals - St Peter's, Halstead and Braintree Community Hospital - are screened for MRSA.
Patients identified as MRSA positive will be given a treatment regimen, which includes skin washes and nasal ointment. Patients will be cared for in a side-room, until they have completed their course of treatment
Click here to read our MRSA leaflet
This infection can cause diarrhoea. Patients identified with this will be cared for in a side-room with ensuite facilities or a dedicated commode. They will be monitored very closely and will be treated with a very specific antibiotic.
Click here to read our Clostridium Difficile leaflet.
This infection is a common gastro-enteritis (tummy bug) in both the community and in healthcare settings. If you have been unwell with this, please do not visit our hospitals until 48 hours clear of your symptoms.
Norovirus is easily spread in the environment. Good hand washing with soap and water is very important.
Check out these links to other websites which include useful information about infection prevention.
Contact the Infection Prevention team on:
The NHS Constitution was first published on 21 January 2009. It brings together in one place for the first time in the history of the NHS, what staff, patients and public can expect from the NHS. The NHS Constitution sets out the purpose, principles and values of the NHS and a number of rights, pledges and responsibilities for staff and patients alike.
From January 2010, all NHS providers and commissioners, including Provide, have a new legal obligation to consider the NHS Constitution in all their decisions and actions.
For more information on the NHS Constitution, please visit: