Wheelchair Service โ€“ Cambridge

You are here: Primary & Prevention Pathways ยป Wheelchair Service โ€“ Cambridge
Your are here: Primary & Prevention Pathways > Wheelchair Service – Cambridge Go Back

Wheelchair Service – Cambridge

Providing and maintaining wheelchairs for people unable to walk or who have a long term disability that affects their walking.

Contact This Service

Phone

0300 1231403 - general enquiries01353 778756 / 775758 - repairs

Fax

About This Service

Eligibility criteria

Adults or children in need of a wheelchair because of a permanent disability, who are registered with a GP in the Cambridge area.

Exclusions

We are not able to treat anyone with a temporary disability which stops them walking, such as a broken leg.

Service details

If you have a permanent disability which stops you walking, our dedicated team of occupational therapists, physiotherapists and technicians will assess your clinical needs and provide you with the wheelchair and postural-support seating that’s right for you.

We will continue to support you with wheelchair maintenance and periodic reviews to see how you’re getting on.

Please note: We are not able to treat anyone with a temporary disability which stops them walking. If, for example, you have broken your leg we would be unable to loan you a wheelchair. 

Service Delivery

Our service is mobile and covers the whole of the Cambridgeshire area. 

We have a site at Pendrill Court.

Referral process

You must be referred by a healthcare professional, such as your GP.

Customer survey results for this service

Date of survey 15 January 2016 to 7 August 2016

How many people responded - 44

Here’s what service users told us

92.86% told us that they were given enough privacy when their assessment was being completed

85.38% said they found the therapist they saw to be knowledgeable

75.68% said they felt that their /their child’s assessment addressed their individual needs

75.67% told us that if they had important questions to ask they got answers they could understand 

More info

Click here to find answers to frequently asked questions about Provide's Wheelchair Service.

When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest support centre

For certain services you can use SystmOnline to manage aspects of your health records; view, cancel appointments; update contact details or message your healthcare professional.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

Take the Family & Friends Test

The Friends and Family Test provide comparable feedback on our performance and helps us consistently improve our service.

Take The Test

Key Resources

Documents

Videos

Useful Links

« Go back | Report Link Top of page ^

Your login details have been used by another user or machine. Login details can only be used once at any one time so you have therefore automatically been logged out. Please contact your sites administrator if you believe this other user or machine has unauthorised access.