Tissue Viability Service

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Tissue Viability Service

Provides assessment and treatment for people with, or at risk of compromised tissue viability, such as Leg Ulcers and non-healing wounds.

Contact This Service

Phone

0300 1310 111

Fax

0300 303 9967

About This Service

Eligibility Criteria

Patients registered with a GP in the NHS Mid Essex area.

All referrals regarding children must, in the first instance, be referred to the Community Children’s Nursing Team.

  • Click here to visit the Community Children's Nursing Team page.

Service details

Our team of specialist nurses provide clinic based services and support Community Nursing staff deliver domicillary visits to patients at home and in Community Hospitals. We also support Practice Nurses in GP Surgeries.

We can assess, diagnose, treat and monitor people with the following problems:

  • Leg or pressure ulcers.
  • Complex or non-healing wounds.
  • A range of therapies for the promotion of wound healing, including topical negative pressure.

Service Delivery

Please see below for clinic times and dates:

  • St Peters Hospital - Tuesday AM
  • Braintree Community Hospital - Thursday
  • Moulsham Lodge Surgery - Tuesday and Wednesday PM

Referral process

You must be referred by a healthcare professional, such as your GP.

Customer survey results for this service

Date of Survey 19 January 2016 –  19 February 2016

How many people responded – 46

Here’s what service user’s told us

100% said that they would recommend our service to friends and family if they needed similar care or treatment

100% told us that they had sufficient time during their appointment to ask questions and receive the information they needed

100% told us that if they had important questions to ask they received answers they could understand

100% said that they were involved as much as they wanted to be in decisions about their care and treatment

100% said that they were treated sensitively with kindness and consideration for their needs

100% said that overall they were treated with respect and dignity whilst they were at the hospital

When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest support centre

For certain services you can use SystmOnline to manage aspects of your health records; view, cancel appointments; update contact details or message your healthcare professional.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

Take the Family & Friends Test

The Friends and Family Test provide comparable feedback on our performance and helps us consistently improve our service.

Take The Test

Key Resources

Documents

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Useful Links

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