Specialist Healthcare Training

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Specialist Healthcare Training

Contact This Service

Phone

03330 132 598

Fax

01245 430772

About This Service

Eligibility criteria

Carers or care providers in Essex who are referred by a professional or care manager from a range of provider organisations, including:

  • Residential short-break settings.
  • Short-break care providers (one-to-one carers).
  • Short-break providers listed in the ‘Short Breaks for Disabled Children (AHDC)’ brochure.
  • Fostering/Shared Care.
  • Special schools (or mainstream with a child with a disability).
  • Variety of play schemes for disabled children.
  • Variety of out-of-school clubs for disabled children.
  • Transport provider staff.

Service details

Our team of experienced nurses offer education, training, competency assessment and support for staff who work with children with a disability who have any of the following additional healthcare needs:

  • Seizures requiring emergency intervention, such as rectal diazepam, buccal midazolam or rectal paraldehyde.
  • Artificial (enteral) feeding via nasogastric tube, gastrostomy or jejunostomy.
  • Administration of oxygen.
  • Mouth suction.
  • Severe allergic reactions (anaphylaxis) requiring emergency intervention, such as epipen or anapen.
  • Requirement for assisted artificial ventilation, such as BiPAP or CPAP.
  • Other needs, which will be considered on an individual basis.

Depending on the needs of your child, we may ask care staff to attend classroom training in subjects such as epilepsy, tube feeding or severe allergies. In addition to this, a nurse will meet with the people caring for your child to go through your child’s individual and specific needs and requirements.

We continue to monitor the competence of staff working with your child, calling them back for training when necessary. We also provide ongoing advice and support to those staff so that they have a point of contact if they have any training issues relating to the care they are undertaking for your child.

Service Delivery

We deliver our service throughout the Essex area.

Our office, at County Hall, Chelmsford, is open Monday to Friday, 9am-5pm.

Referral process

Your child must be referred by any professional, such as social workers, care-staff managers, family-care workers or managers, and school teachers or care staff.

They can call our administrator on the number in the contacts box on this page. They will be sent a referral form by email, fax or post, including details of how to return it.

We are not able to accept referrals direct from children or their families.

Referrals will be dealt with within one month. They are presented to a multi-agency panel, which meets on the first Friday of every month (except August) and to which the referrer is welcome to attend to discuss the requirements of the request.

Urgent referrals, such as training to facilitate an emergency placement, can be fast-tracked and started before presentation to the panel.

If your child accesses a service where you feel the staff will need training, please advise the manager or your child’s social worker to contact us to organise the referral.

Once we have received the referral you will be given a consent form to sign to say that you are happy for us to access healthcare information, before we undertake any training about or with your child

Customer survey results for this service

  • 100% said their training enabled them to give care of a higher standard.
  • 100% said the service responds quickly to emergency requests for training.
  • 100% said nurses are knowledgeable and professional.
  • 100% said they feel competent and confident to use the skills they've been taught during their training.
  • 100% said their training was always of a high standard.
  • 100% said the service works collaboratively across agencies.
  • 100% said the service communicates in a friendly and supportive manner.
  • 100% said they know they're able to phone the service for advice.

Click here to find out more about customer surveys of this service.

More info

  • Click here to find answers to frequently asked questions about this ssrvice.
  • Click here to find out more about our Transport Training service.
  • Click here to find out more about our Nurses for Children in Special Schools service.

When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest support centre

For certain services you can use SystmOnline to manage aspects of your health records; view, cancel appointments; update contact details or message your healthcare professional.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

Take the Family & Friends Test

The Friends and Family Test provide comparable feedback on our performance and helps us consistently improve our service.

Take The Test

Key Resources

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