Diabetes Service

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Diabetes Service

Providing specialist care for people with type 2 diabetes, and some with type 1, to help them self-manage their condition.

Contact This Service

Phone

01245 243480 (Option 1)

Fax

01245 243489

About This Service

Eligibility criteria

Adults (19+) with diabetes who are registered with a GP in the NHS Mid Essex area.

Exclusions:

Patients who:

  • are pregnant or need pre-conceptual counselling.
  • are newly diagnosed type 1.
  • have two or more diabetes-related complications, such as renal disease or acute foot problems.
  • need an insulin pump.

Service details

We provide care for people with type 2 diabetes and some patients with type 1 diabetes.

For Patients referred* to the service we offer...

  • Glycaemic intensification.
  • Insulin conversion, either in a group or one-to-one depending on patient choice.
  • Structured group education for type 2 diabetes or one-to-one
  • Smooth transition and speedier discharge for those who have been in Mid Essex Hospital Trust (MEHT) hospitals.
  • Home visits for the housebound.

Our team includes GPs With a Special Interest, diabetes specialist nurses, a dietitian and podiatry support for education.

* You must be referred by your Healthcare Professional.

Service Delivery

We hold clinics at the following locations:

  • Baddow Village Surgery - Chelmsford one-stop shops are held on Wednesday mornings.
  • St Michael's Health Centre - Braintree one-stop shops are held on Thursday afternoons.
  • St Peter's Hospital - Maldon one-stop shops are held on alternate Tuesday mornings.

Education sessions are offered in Chelmsford, Braintree, Witham and Maldon.

Referral process

You must be referred by a healthcare professional, such as your GP, the diabetes centre at MEHT or other community services.

For your first appointment, please bring:

  • A urine sample.
  • A list of current medications.
  • Any records relating to your diabetes, such as home monitoring.

We will see you within 18 weeks of referral.

Customer survey results for this service

Date of Survey 25 April 2016 – 16 April 2016

How many people responded – 48

Here’s what service user’s told us

100% said they would recommend the service to friend’s family if they needed similar care or treatment.

100% said that following their contact with the Community Diabetes Team they had a better understanding of their diabetes

100% told us that if they had important questions to ask they were given answers they could understand.

100% said that they were treated sensitively with kindness and consideration for their needs.

100% said they were treated with respect and dignity whilst receiving care from the Community Diabetes Team.

 

Click here to find out more about customer surveys of this service.

When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest support centre

For certain services you can use SystmOnline to manage aspects of your health records; view, cancel appointments; update contact details or message your healthcare professional.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

Take the Family & Friends Test

The Friends and Family Test provide comparable feedback on our performance and helps us consistently improve our service.

Take The Test

Key Resources

Documents

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Useful Links

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