Assessment & Rehabilitation Service

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Assessment & Rehabilitation Service

Providing a day-treatment service for patients receiving blood transfusions and intravenous medications, plus a one-stop anti-coagulation clinic

Contact This Service

Phone

01621 725326

Fax

01245 449043

About This Service

Eligibility criteria

Adults (18+) who are registered with a GP in the Mid Essex NHS area.

Exclusions:

Patients who are:

  • Unstable on Warfarin.
  • Acutely ill patients.

Service details

We offer these services:

Blood transfusions and IV Infusions

We offer a day-treatment service for patients receiving blood transfusions and Intravenous medication.

Blood transfusions are either two or three units over one or two days. We aim to offer same-week transfusions.

The IV infusions are for either three or five days of steroids. We aim to offer treatment within a fortnight of referral.

IV antibiotics are offered daily as required.

Anticoagulant clinic 

Our nurses run a one-stop anticoagulant management clinic at St Peter's.

A blood test is taken from your finger and tested, giving a result within minutes. You are then dosed and a new appointment is made for your next test.

Each appointment takes around ten minutes. Initial appointments with the clinical lead take 30 minutes.

We aim to see you within a week.

Service delivery

Our service is based at St Peter's Hospital in Maldon and open Monday to Friday, 8.30am-4.30pm.

Clinics

  • Anticoagulant Clinic:
    Monday, Tuesday and Friday, 8.40am-3pm. Wednesday, 9am-2pm. Thursday, 9am-1pm
  • Blood Transfusions: Monday-Friday.
  • IV Steroid Infusions: Monday-Friday.

Referral process

You can be referred by any healthcare professional, such as your GP or a hospital specialist. 

Customer Survey Results For This Service

Date of Survey 11 August 2016 to 18 February 2016

How many people responded - 129

Here’s what service users told us

98.45% said that they felt they were involved as much as they wanted to be in decisions about their care and treatment.

100% said that if they had important questions to ask they got answers they could understand

99.22% said that they were given enough privacy when being examined or treated

99.22% said that they felt that the staff caring for them did so with compassion

100% said that they were treated with respect and dignity whilst they were at the hospital.

 

Click here to find out more about customer surveys of this service.

 

Customer recognition award

Our Assessment & Rehabilitation Service won a gold award in our Customer Recognition Awards 2014 - as voted for by the public.

When & Where

We provide this service at a number of locations. To find the location nearest to you, enter your postcode into the field below and then click ‘Submit’.

Then click on a red marker on the map to find out details about that particular location and to get directions to it from your postcode.

Directions will appear at the bottom of your screen once you have clicked the "get directions" option on the red marker, so please scroll down.

Find your nearest support centre

For certain services you can use SystmOnline to manage aspects of your health records; view, cancel appointments; update contact details or message your healthcare professional.

Getting In Touch

Your feedback is a key source of information and we encourage you to get in touch if you have any questions, concerns, compliments or would like to make a complaint relating to our services. We can:

  • Resolve your problems or concerns
  • Provide advice and support
  • Answer your questions
  • Point you in the right direction of useful information and support

Take the Family & Friends Test

The Friends and Family Test provide comparable feedback on our performance and helps us consistently improve our service.

Take The Test

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