Safeguarding and protecting service users You are here: Home » Your Health » Safeguarding And Protecting Service Users
Provide and our partners have a statutory duty of care towards all the service users (Children Act 2004; Care Act 2014).
We are committed to a best practice which safeguards adults, children and young people, irrespective of their background, and which recognises that a service user may be abused regardless of their age, gender, religious beliefs, racial origin or ethnic identity, culture, class, disability or sexual orientation.
Having safeguards in place, we not only protect and promote the welfare of service users at risk but also enhance the confidence of staff, volunteers, parents/carers and the general public.
We are committed to work within agreed policies and procedures, and in partnership with you and other agencies to ensure that the risk of harm to an adult, child or young person is minimised as much as possible.
If you believe, or are concerned, that someone or yourself is at risk of abuse, neglect or any other harm, then please discuss this with a staff member as soon as possible.
You can also contact our Customer Service Team to discuss your concerns or seek advice: