Provide has a duty of care to protect patients, staff, carers and visitors from the risk of Healthcare Associated Infections. The Health and Social Care Act (Department of Health, 2015) sets out 10 criteria with which Provide must comply with, in order to ensure safe working practices in healthcare.
All staff are trained to work in a safe, clean and professional manner. We place great importance in reducing the risk of infection for patients, visitors and our staff and aim, through our services, to support care in the community given by both carers and family members.
All our policies reflect national guidance and are reviewed every two years.
We provide infection prevention in primary care settings where NHS healthcare is provided or commissioned, for example in patients’ own homes, podiatry clinics, sexual-health clinics, tissue-viability clinics, integrated-care services, occupational-therapy services, speech and language services, wheelchair services, children’s services, community hospitals and our GP services.
If you are ill or have a wound or medical device, such as a catheter, you’re more at risk of developing an infection. An infection may increase the time it takes you to recover, increase your discomfort and decrease your safety.
As a patient or member of the public, it’s important to make sure you’re aware of information that is available to you and how this can help you to prevention infection and report to us, if you have any concerns.
How you can help us prevent infections
- Please follow our hand-hygiene guidance.
- Have your say: if you notice that areas in our hospitals or clinics are dirty, please tell a member of staff or report on our webpage.
- Take part in our patient surveys. Click here to read our most recent customer surveys.
- Please ask your relatives not to visit you in hospital if they have a cold, flu-like symptoms, diarrhoea or vomiting within the past four days.
- You can become a community antibiotic guardian - read more about this in the leaflet in the section below.
- You can volunteer to be a patient champion for infection prevention.