We are constantly striving to be a leading provider of integrated health and social care, delivering quality services that are effective and safe whilst providing a good patient experience and value for money.
The good work we do at Provide is often recognised with awards and achievements - both locally and nationally.
Read about some of our recent accolades below...
John Niland, Chief Executive of Provide, has won a prestigious national award.
The national EY Entrepreneur of the Year awards took place last week and John won the Social Enterprise Entrepreneur category.
These awards have been running in the UK for 16 years and are recognised as being prestigious business awards for entrepreneurs.
Provide is a social enterprise that delivers a broad range of high-quality health and social-care services to a population of 1.9 million people across Essex, Cambridge, Peterborough and north east London.
It is a mutual and has operated as a staff-owned company since April 2011, when it formerly separated from NHS Mid Essex.
The judges praised John’s leadership style. They were particularly impressed with his method of measuring success which is based on feedback from service users, including their letters of praise. These have risen 50% year-on-year.
They also praised his pioneering style and willingness to expand into new markets.
John Niland Chief Executive of Provide said: “I am extremely pleased to have won this national award and I feel very privileged to lead an organisation whose staff are so passionate about delivering high quality services.
“Becoming a social enterprise was a big step but it has given us the freedom to really improve the way we deliver care. An example of this is in speech and language therapy where we are piloting a scheme which uses technology to deliver clinically effective therapy to patients in their own homes.
“The social enterprise model also means that if we work more efficiently then we can use any surpluses to develop our services and to reinvest in our local communities. One example of this is that we have committed £750,000 to local voluntary and community organisations in mid Essex.”
The award ceremony took place on Monday 6 October. For more about EY, the awards and categories visit: ey.com/UK/en/Home.
The winners in all categories were:
Provide has won the Social Enterprise category of the prestigious National Business Awards.
Judges commended Provide for the organisation's ability to excel in every aspect of social enterprise – from impact and engagement to leadership and financial performance
They said: "Strong leadership and a never-ending procession of innovations, fuelled by a genuine desire throughout the organisation to improve care, has proven to be an industry leader and has bucked the trend in health and social care.
The National Business Awards have been running for 12 years and celebrate excellence across companies - large and small. There are 17 award categories, focusing on achievements over the last 18 months.
The Social Enterprise category celebrates organisations that exist to address social or environmental need, reinvesting all profits or surpluses into the community or back into the business.
The award recognises those achieving the greatest impact while demonstrating excellence in all aspects of enterprise – from innovation, staff engagement and customer focus to growth, leadership and financial performance.
What the judges said about Provide:
“Provide has a bold and ambitious plan to innovate in health services and lead the challenge to demonstrate the possible success of independent former NHS services, underpinned by strong staff commitment to values, commercial objectives and entrepreneurial initiative.
“Provide shows inspired leadership with emphasis on individual staff achievement, development and productivity.”
Provide has won a coveted employee-owned organisation award.
The Philip Baxendale Awards have been running for seven years and celebrate excellence in employee ownership.
Provide has won the Public Service Mutual of the Year category, which is endorsed by the Cabinet Office.
The category celebrates the most impressive group of employees to have spun out of the public sector into an employee-led mutual organisation, and who are showing progress in transforming the service to improve outcomes for their users.
The award looks at the progress made in creating a collaborative spirit of partnership among employee owners, as well as the benefits to service users and social impact.
Provide has won a Social Enterprise award in the Health and Social Care category.
The Social Enterprise Awards have been running for 15 years and aim to celebrate the pioneering work of Britain’s social enterprises - businesses which are regenerating communities and changing lives.
The awards recognise organisations for their business excellence and contribution to society, as well as the achievements of those working at the heart of the social enterprise sector.
There were more than 250 entries for this year’s awards.
Provide became a social enterprise in April 2011, as part of the Government initiative to separate the commissioning and provider roles of the local NHS.
The company is now owned by its staff and has an income of approximately £54 million, employs more than 1,100 staff and serves communities with a total population of more than 1.9 million people.
John Niland, Provide’s Chief Executive, said: “This award demonstrates and rewards the hard work, care and compassion our staff put into providing care services, as well as the work we do investing in our local communities.
“We have, over the past couple of years, donated £1.1 million to charities and good causes, as well as educational establishments. Our staff live the values of Social Enterprise and I am very proud of them.”
Jane Miranda, a clinical nurse specialist who manages Provide’s Continence Services across mid Essex, has won a national award.
She was nominated by her team for one of the individual award categories - clinical leadership - at the Inaugural National Continence Awards.
The presentation ceremony took place at the House of Commons on 6 May 2014 and Jane received a Highly Commended award in recognition of her clinical leadership* in continence care.
Provide’s Continence Service is based at St Peter’s Hospital in Maldon but operates nurse-led clinics across the mid Essex area. It currently has over 4,000 people on its clinical caseload. Around 800 of these people are seen at clinics, the rest receive services in their own homes or residential homes.
Over the years Jane has developed the service enormously by delivering training for all community staff and encouraging staff to expand their knowledge and skills in relation to continence promotion. She has motivated and led her team to ensure that the service continually improves and has developed good links with acute hospitals.
Jane Miranda, Clinical Nurse Specialist and Service Manager for Provide’s Continence Services said: "I am passionate about my work as my colleagues and I are able to improve the quality of life for so many people, and in some cases we can help people to avoid the need for surgery.
“I didn’t know my team had nominated me so winning such a prestigious national award was amazing. The awards ceremony enabled all the finalists to share good practice and to learn how we can further improve our care.”
*Three people were recognised for outstanding clinical leadership at the National Continence Awards Ceremony. The Clinical Leadership Award was won by Mr Philip Toozs-Hobson, Consultant Obstetrician/Gynaecologist.
Dr Jennie Davis, Consultant Obstetrician/Gynaecologist and Jane Miranda, Clinical Nurse Specialist both received Highly Commended Awards.
The awards are designed to demonstrate support for ambition, excellence and leadership in continence care across the country. The categories were:
Individual awards were given for
The expert group on lower urinary tract symptoms (LUTS), including urinary incontinence, hosted the inaugural National Continence Care Awards.
The Awards were organised by MHP Health with funding from Astellas Pharma Ltd.
A team of children's speech and language therapists from Provide have won a national innovation award for contribution to their profession.
The annual Giving Voice awards, run by the Royal College of Speech and Language Therapists (RCSLT), highlight the life-changing work of speech and language therapists and celebrate the creativity and commitment to the profession.
The Provide team held a Giving Voice week in April 2013. They organised Giving Voice events throughout the local area, including awareness-raising stands, speech and language activities, and collaborations with local schools.
One of their local commissioners attended their ‘Meet the Therapist’ session for parents and decision makers, and they are one of the first therapy teams to achieve this.
The team also had a stand in their local shopping centre, collaborated with students from the local university and produced resources and advice sheets for local parents and nursery staff.
The chief executive of their service attended one of the events held throughout the week and described the team as a ‘credit to the profession'.
Provide speech and language therapist Helen Story is pictured left, alongside colleague Karen O'Donnell, accepting the award from Sir George Cox, President of the Royal College of Speech and Language Therapists.
Helen says: “We’re absolutely delighted that our hard work has been recognised and I’m very proud to collect the award on behalf of the team.”
Provide has won the Best New Company category at the Mid Essex Business Awards 2013.
The awards have been running for 18 years and celebrate the best in business success in the area.
Provide was one of six finalists for the award and judges praised the company’s commitment to customer care.
They said Provide had “gone one step further to help their patients”, which demonstrated the staff’s love of their jobs and commitment and devotion to patients.
Judges said Provide had vastly improved on the old NHS organisation and “because staff are now shareholders as well as employees, they not only consider patient care but also business needs and you can really see that their heart is in their job”.
John Niland, Chief Executive of Provide, said: “We are absolutely delighted to win this prestigious award from within our own local community. It is a wonderful endorsement of the care and effort our staff have put into looking after the people we serve.
“To be recognised like this encourages us to continue our drive to improve our services and contribute our profits to the local community.”
Two Provide nurses have been shortlisted for a national nursing award.
Lorraine Grothier and Julia Shield have been shortlisted for the Infection Prevention and Control category of the Nursing Times annual awards for the introduction of their Wound Care pathway, which has simplified the process for managing wound infections.
Lorraine (a clinical nurse specialist, tissue viability) and Julia (lead nurse, infection control) developed a simple, easy-to-follow ‘decision tool’ to help health professionals determine the most appropriate wound management/infection control pathway/course of action for individual patients.
Their initiative means a clear pathway for managing wound infection is now in place across Provide and is already delivering results.
The pathway is being used by our community paediatric teams, in our tissue viability service, on our community hospital wards and in our integrated care services – as well as by many local practice nurses.
Early evidence suggests the initiative is having a positive impact on the management of challenging and chronic wounds at high risk of recurring infection – as well as cutting down on unnecessary spending.
Infection prevention and control remains a major challenge in healthcare. Nurses at all levels and in all specialties and environments are involved in developing initiatives aimed at preventing or minimising the spread of infection.
The award category aims to recognise initiatives that take an innovative approach to this important area of practice.
Click below to read a copy of the letter from the Rt Hon Francis Maude MP, Minister for the Cabinet Office, congratulating Provide on our award wins.
We also celebrate the work and commitment of our staff with our own company awards.
Click here to read about our staff's latest achievements.
Click here to read media coverage of our award wins.