provide about banner 01

About Us

provide about banner 02

About Us

provide about banner 03

About Us

About Provide

Who We Are

Provide is a Community Interest Company (social enterprise).

We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. We work from a variety of community settings, such as three community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within peoples’ homes to provide over 50 services to children, families and adults.  We also offer some online services.

We provide services across Essex and in Cambridgeshire (including Peterborough), Suffolk and Norfolk as well as two London boroughs, Waltham Forest and Redbridge. We have an income of approximately £67 million  and employ over 1,050 people and serve communities with a total population of more than 1.9 million people.

Our Vision and Values

Our Commitment

Everyone at Provide is committed to providing ‘Safe, Clean Care’ for all our patients. We believe we are all responsible for delivering high-quality, safe care - whether in our hospitals, clinics or patients’ homes. We ensure our high standards are maintained by having an Infection Prevention team. This team includes:

  • An Infection Prevention Lead Nurse
  • A nominated Director of Infection Prevention and Control (DIPC)
  • An Infection Control Doctor
  • Associate Infection Prevention Practitioners
  • Infection Prevention Link Practitioners within every clinical service

Our History

Provide became a Community Interest Company (CIC) on 1st April 2011, as part of the Government initiative to separate the commissioning and provider roles of the local NHS.

We started trading as Central Essex Community Services (CECS), changing to Provide in September 2013.  This allows us to focus on providing care, while the commissioning bodies focus on commissioning care.  As a CIC (social enterprise), we retain our NHS values and public service ethos. We are a not-for-profit organisation, owned by our staff members.  We have been providing high-quality, effective and safe services for many years, prior to our birth as a stand-alone Community Interest Company.

  • Before 2006, our services were part of three predecessor NHS Trusts: Chelmsford PCT, Maldon and South Chelmsford PCT and the Witham, Braintree and Halstead Care Trust.
  • Between 2006 and 2008 we were part of Mid Essex PCT.
  • From April 2008, CECS was what’s known as an Arm’s Length Trading Organisation (ALTO) of Mid Essex Primary Care Trust (PCT).

Now, as an established, credible community provider, we will protect the breadth, responsiveness and quality of services that patients and the public rely on.

Whilst we will continue to focus on and improve our community services, we will also be able to provide a greater range of services. Going forward, as a flexible provider of care, we are confident that our organisation has the skills to thrive and build on a good track record.

Provide CIC is committed to providing services which are safe and of high quality, and we will continue to improve everything we do.

Who owns Provide?

Provide is owned by its employees. Every Provide worker, from the frontline clinical staff, to admin support staff, is given the opportunity to become an owner of the company for just £1. As an owner they have a say in the future direction of the company, make suggestions for improvements and influence how any profits are reinvested.

What is a Social Enterprise?

Provide is a social enterprise. A social enterprise is a business with primarily social objectives whose surpluses are principally reinvested in the business or community rather than being driven by the need to maximise profit for shareholders and owners.

It means any profits we make are reinvested into the local community or back into the business, they do not go to shareholders and/or owners.   Social enterprises operate in almost every industry in the UK, from health and education to retail and recycling.

Other well-known social enterprises include The Big Issue and The Eden Project.  

Charity Awards

Providing Healthy Support for Local Charities.

As a not for profit organisation Provide re-invests any surpluses back into the communities it serves.  The Provide Foundation partners with the Essex Community Foundation (ECF) to effectively invest funds into voluntary and community organisations to help people in Essex have better access to community health services. 

 

In 2015 the Provie Foundation grant funding totaled almost £90,000.

The funds were presented at a special awards ceremony and were shared between 20 voluntary and community organisations for health-related projects.  An organisation providing respite for carers, a group helping people who have experienced sexual violence and a lunch club for pensioners which offers companionship and helps to reduce isolation, were among those receiving grants.

There was a top award of £20,000 which was presented to Action for Family Carers based in Maldon and working across Essex.  A further award of £10,000 was awarded to CARA (Centre for Action on Rape and Abuse) in Colchester.  The remaining 18 organisations all received grants and donations ranging from £1,000 to £5,000.

 

Apply for a Grant.

Voluntary and community organisations can apply for grants from the Provide Foundation of around £5000, plus an allocation of £20,000 for a special project.  Grants are awarded annually and are managed for the Foundation by ECF.  For further information please contact EC directly: 

Notes For Editors

Provide is a staff-owned community interest company (often referred to as a social enterprise) .  It was established in April 2011 and delivers community health and care services across Essex, outer north east London, and East Anglia.  

We currently employ around 1050 people, in frontline roles (such as doctors, nurses and therapists) and in supporting roles (such as receptionists, booking clerks and facilities staff).  We deliver a wide range of services, these include: community nursing, stroke rehabilitation, physiotherapy, specialist services for children and people with long term conditions, healthy lifestyles services (such as stop smoking services) and sexual health services.  Our care services enable people to live independent lives.

Our staff deliver care from three community hospitals (Halstead Hospital, Braintree Community Hospital, and St Peter's Hospital in Maldon) as well as from community clinics and in people’s homes.  They are committed to delivering safe, effective and compassionate care and to ensuring that those who use our services have a positive patient experience.

We share the ethos and values of the NHS and many of the benefits available to our staff are equivalent, or comparable, to those in NHS organisations.

As a community interest company any surplus that our staff make, by working more innovatively and effectively, is reinvested into our services and/or the local communities that we serve. 

Provide’s services are commissioned by the NHS, local councils, the education sector and the charity/voluntary sector.  Its services are regulated by the Care Quality Commission (CQC) and the organisation contributes to the wider public health agenda in its local communities.

Media Enquiries

For questions and information please contact the Provide Communication team :

Meet The Board

Meet-the-board

Awards & Achievements

Reports & Documents

Declarations

Statutory Declaration, Statement, or written summary states compliance or completion of actions.

folder_documents.png
6 Documents Last Updated: 10th Apr 2017
Equality and Diversity

We have an agreed equality and diversity policy which demonstrates our commitments and an agreed equality and diversity action plan.

folder_documents_150x150.png
3 Documents Last Updated: 20th Jul 2017
Forms

Document that allows a user to enter data using check boxes, radio buttons, or text fields.

folder_documents.png
5 Documents Last Updated: 21st Mar 2017
Guides for Healthcare Professionals

Information and guidance for healthcare related professionals.

folder_doments.png
3 Documents Last Updated: 29th Mar 2017
Guides for Patients & Service Users

Provides Guidance, information or Instructions for members of the public.

folder_documents.png
11 Documents Last Updated: 9th Mar 2017
Policies

Organisational Policy outline & related documents

folder_documents.png
11 Documents Last Updated: 9th Mar 2017
Procedures

Standard Operating Procedures

folder_documents.png
9 Documents Last Updated: 9th Mar 2017
Referral Forms

For Healthcare Professionals Only : Referral forms & referral related documents for our services. Note : not all services use referral

folder_doments.png
42 Documents Last Updated: 11th Apr 2017
Reports

Reports are normally a written account of something that one has observed, heard, done, or investigated. Includes performance reports

folder_documents.png
8 Documents Last Updated: 4th Apr 2017
Service Information

Item that provides information for customers or users of a service that covers a specific service, team or department.

folder_documents.png
14 Documents Last Updated: 20th Jul 2017
Strategies

Outlines organisational or service strategy

folder_documents.png
3 Documents Last Updated: 9th Mar 2017

Our Key Teams

Pharmacy & Medicines Management

Infection Prevention

Safeguarding

Call us on: 0300 303 9951 / 9952 or email us: provide.customerservices@nhs.net

Your login details have been used by another user or machine. Login details can only be used once at any one time so you have therefore automatically been logged out. Please contact your sites administrator if you believe this other user or machine has unauthorised access.